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Forum Discussion
LEveLiQ
2 years agoNew Contributor
Windows Hello authentication NEVER works, always requires me the password
I want to use Windows Hello facial recognition when I try to unlock 1Password with it, it says that "You need to enter your account password before you can use Windows Hello." I've set to require pas...
AlmoEnd
2 years agoDedicated Contributor
did all the steps you recommended, still in the same silly loop where 1P is asking for Master PW, then the Hello prompt after successfully opening the vault (super un-intuitive). TPM is on and all Hello mechanisms were turned off (painful, as stated above, I found out I have to change account to a local one in order for the "Remove" button to appear un-greyed. So any other suggestions? It asks for the master PW as though TPM wasn't selected. Uninstall/Reinstall 1p??