Forum Discussion

LEveLiQ's avatar
LEveLiQ
New Contributor
2 years ago

Windows Hello authentication NEVER works, always requires me the password

I want to use Windows Hello facial recognition when I try to unlock 1Password with it, it says that "You need to enter your account password before you can use Windows Hello." I've set to require pas...
windows
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

AlmoEnd and LEveLiQ

Thank you both for posting your Support IDs. I can confirm that the team has received both of your diagnostics reports and, if they haven't sent you an email yet, they'll reach out to you soon. Please continue the conversation over email.

Since we have a communications channel open via email, I'm closing this thread.

-Dave

ref: JVU-63286-393
ref: HVD-56236-323