Forum Discussion
Former Member
3 years agoHey @bkimball90, if the steps above did not work for you, then please send us some diagnostics information so that we can investigate things further:
- The extension console log: https://support.1password.com/cs/extension-console-log/
- A diagnostics report: https://support.1password.com/diagnostics/
Attach the logs and diagnostics to an email message addressed to mailto:support+forum@1password.com.
With your email please include:
* A link to this thread: https://1password.community/discussion/129887/windows-hello-does-not-work-with-chrome-extension#latest
* Your forum username: @bkimball90
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!