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Richard624's avatar
Richard624
New Contributor
1 year ago

Windows Hello is not registered

The 1Password asks for the master password every time I want to use it. Other products do not have this glitch. Are there changes in the registry that would allow me to use the master password once...
windows
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
1 year ago

Hello Richard624! 👋

Thank you for reaching out! As a start, can you make sure that you've setup Windows Hello for 1Password: Use Windows Hello to unlock 1Password on your Windows PC

If you'd like to avoid having to enter your account password after closing 1Password, or restarting your Windows PC, then make sure that the "Use the Trusted Platform Module with Windows Hello" option is turned on.

Let me know if you've done that and are still seeing the issue and I can help further. 🙂

-Dave