Windows Hello not available

Hi @rg937,

Thanks for your message and sorry to hear that you are having some troubles with Windows Hello.

Could you let us know if enabling the setting to use the Trusted Platform Module with Windows Hello, helps at all: Windows Hello - Manage your settings

Depending on the version you are using (Beta/Nightly), this may alternatively appear under the Windows Hello option in the Settings > Security > Unlock menu.

If you continue to have issues afterwards, I'd like to ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/134750/windows-hello-not-available
• Your forum username: rg937

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!