Forum Discussion
Windows Hello Prompt Minimized When Using 1Password X
Since the early access whenever I try to autofill or just open 1Password X the Windows Hello prompt is minimized behind the browser and doesn't accept input before I actually click on it in the taskbar, before the early access this wasn't an issue.
1Password Version: 8.1.2-22.NIGHTLY
Extension Version: version 2.0.5
OS Version: Windows 10
Sync Type: Not Provided
8 Replies
- 1P_Blake
Community Manager
Sorry for the delayed response!
Our team is still investigating things here. We will follow up here in-thread once we have more to share. 😊
- the_john19Occasional Contributor
- Former Member
I'm also encountering this issue. I'm running Firefox 90 (non Administrator), Windows 10 21H1 (19043.1083), 1Password Beta 2.0.5 extension and 1Password 8.1.2-42BETA
- Dayton_ag
1Password Team
the_john19 @merrybit Are you by chance running Chrome as an administrator? When running the browser as an Admin, Hello isn't able to pop over the browser and take focus (I can confirm that Hello opens in the background when I run Chrome as an administrator). Running Chrome on the standard user level allows Hello to pop over for me.
- MerryBitDedicated Contributor
Fwiw, I'm seeing the same thing, also in chrome on Windows.
- 1P_Blake
Community Manager
Try giving this a shot within another browser and let us know if you see similar results there!
- the_john19Occasional Contributor
Hey Dayton_ag so far I only tested it with Chrome
- Dayton_ag
1Password Team
Hey there the_john19, could you tell me what your default browser is? Do you notice this behaviour in any other browsers, or just one?