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the_john19's avatar
the_john19
Occasional Contributor
4 years ago

Windows Hello Prompt Minimized When Using 1Password X

Since the early access whenever I try to autofill or just open 1Password X the Windows Hello prompt is minimized behind the browser and doesn't accept input before I actually click on it in the taskbar, before the early access this wasn't an issue.


1Password Version: 8.1.2-22.NIGHTLY
Extension Version: version 2.0.5
OS Version: Windows 10
Sync Type: Not Provided

8 Replies

  • 1P_Blake's avatar
    1P_Blake
    Icon for Community Manager rankCommunity Manager

    Sorry for the delayed response!

    Our team is still investigating things here. We will follow up here in-thread once we have more to share. 😊

  • the_john19's avatar
    the_john19
    Occasional Contributor

    Dayton_ag No, I'm not running the browser as an admin and it's still working with the stable build, just not with the new early access version.
    1P_Blake Same issue with Firefox

  • Former Member's avatar
    Former Member

    I'm also encountering this issue. I'm running Firefox 90 (non Administrator), Windows 10 21H1 (19043.1083), 1Password Beta 2.0.5 extension and 1Password 8.1.2-42BETA

  • Dayton_ag's avatar
    Dayton_ag
    Icon for 1Password Team rank1Password Team

    the_john19 @merrybit Are you by chance running Chrome as an administrator? When running the browser as an Admin, Hello isn't able to pop over the browser and take focus (I can confirm that Hello opens in the background when I run Chrome as an administrator). Running Chrome on the standard user level allows Hello to pop over for me.

  • MerryBit's avatar
    MerryBit
    Dedicated Contributor

    Fwiw, I'm seeing the same thing, also in chrome on Windows.

  • 1P_Blake's avatar
    1P_Blake
    Icon for Community Manager rankCommunity Manager

    the_john19

    Try giving this a shot within another browser and let us know if you see similar results there!

  • Dayton_ag's avatar
    Dayton_ag
    Icon for 1Password Team rank1Password Team

    Hey there the_john19, could you tell me what your default browser is? Do you notice this behaviour in any other browsers, or just one?