Forum Discussion
Request: Turn off username guessing in the apps [RESOLVED]
When I go to create a new login, the user name is prefilled with an email address I haven’t used in years. This shouldn’t have any email address, especially when I use Fastmail’s masked emails. I hope this is a bug and not a normal thing.
1Password Version: 8.10.56
Extension Version: Not Provided
OS Version: iPad 18.2 and iOS 18.2
Browser: Not Provided
Hello everyone,
I'm happy to share that, with the latest update to the stable version of 1Password (8.10.78), our team has added a setting to turn off the prefilling of usernames when creating new items in the app:
You can find instructions on how to update here: How to keep 1Password up to date
Thanks again for all of the feedback and for always helping us make 1Password more useful for your needs and your workflows.
-Dave
84 Replies
In addition to making this optional, IMO, this should also be a setting that is not defaulted.
If it is defaulted, Org/Family admins should be able to default this setting to on/off.
As an IT Manager, my team dealt with 6 IT helpdesk tickets just today that we can identify as most likely related to this change.
- 1P_Dave
Moderator
Thank you for the feedback, I've passed your request along to the team internally. Can you tell me a little more about the help desk tickets that were generated as a result of this new feature? I'd like to know a little more about how the new item creation flow is being received by your users, and where specifically it isn't working for them, so that I can share that with the team as well.
-Dave
PB-46615857
1P_Davethis is now on Reddit, and someone said they are movingbecause of it. Looking at this person other post, they use SimpleLogin, so this feature is 100% useless for them if you do something with Fastmail.
I definitely going to do something for my mom, because this is really driving her nuts. I am looking for options now for her, to have an 80 something year old lady to change their ways of making logins (using the extension) because you guys added this feature is ridiculous.
My renewal is in October. I’m not leaving yet, but I am also not going to manage 2 password managers for my family for very long.
Was about to raise this as a bug too then found this. For what it's worth please add my vote to at least being able to disable this feature.
I am the same use case as the person below who has they're own domain so use footlong@mydomain.com for example.
This feature just adds extra steps to mess up for item creation.
Cheers
What the others have said: PLEASE MAKE THIS OPTIONAL!!!! It annoys the hell out of me.
Second this. Needs to be optional, it annoys me. Also not all usernames are mail addresses, I keep adding SSH logins and cry each time.
Somehow my mom was on the beta…
I downloaded the normal app for her, so that issue was fixed (for now). My bother told her it was better to get the new features. I even deleted TestFlight off her iPhone.
It’s one of those days and I’m shocked I didn’t catch that the 1st time I was trying to figure out what was wrong.Ben funny, as I saw the notification for this, my mom called me and it ended up being the same issue. She made 2 new accounts in the last few days and couldn’t figure out why she couldn’t get into them. After troubleshooting, she saw it was the wrong email address.
1P_Dave please have the option to turn this off. I don’t need my mom having issues and being locked out of her accounts.I’m having the same issue, but it’s more to do with the fact that I’ve changed my email address rather than anything to do with the integration referred to above.
I understand the benefit in having it automatically populate however having the ability to set the username would be much more useful. Ended up accidentally creating an account with the wrong email address a few times without noticing.
1P_Dave
Thank you! Just the option to turn it off would be amazing. For the heck of it, I wanted to see if the prefilled username would be different since I moved that 1 account to archive. Good news, it helped, bad news, it’s now an email address I use for 3 things… it’s my Proton email and I have it assigned only to my Proton mail account and 2 other accounts, and that’s it.I’ll probably just change the 2 account to a Fastmail email. I don’t use those accounts much anyways.
