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Forum Discussion
Wrong email address filled in when using shortcut
Each time I use the chrome shortcut "CMD + \" it fils in "[username]" instead of "[myemail]@gmail.com"... usually repeating or clicking into and selecting the 1password item works. But it's super ann...
Hey @josebrowne 🙂
Sorry for the trouble you've bumped into, and thanks for sharing the details!
- Is the issue happening on a specific website?
- If so, can you share the URL so we can do some testing?
Could you also try creating a new manual login item for the site using these steps?
- Go to the website's login page.
- Type in your login information manually - don't click login.
- Right click the 1Password icon in your browser's toolbar.
- Select 'Save Login' and save it as a New Item. (give it a unique name so we can tell it apart from your other item(s) for this site)
- Refresh the webpage.
- Autofill using 1Password using your preferred method.
If you are able to autofill and log in successfully, you can go ahead and delete your old login item in 1Password.
Let me know!
