Forum Discussion

Former Member's avatar
Former Member
3 years ago

Wrong email address filled in when using shortcut

Each time I use the chrome shortcut "CMD + \" it fils in "[username]" instead of "[myemail]@gmail.com"... usually repeating or clicking into and selecting the 1password item works. But it's super ann...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey @josebrowne,

I'm sorry you are still running into this. I think at this point it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!