Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Your session has expired. 1Password in the browser would like you to sign in again to authenticate.
Started receiving this message a few weeks ago - Your session has expired. 1Password in the browser would like you to sign in again to authenticate. Continues to happen over and over. It's working fine in chrome on other computers except for one. It was working perfectly fine and then all of a sudden it started. If I disable the extension and then enabled it the next day it seems to fix it for about a day but then it comes back again. This is getting so frustrating. My renewal comes up soon so if we can't resolve it I will just move on to another solution. It was working fine for many months but not it's unusable on this PC which I use primarily at work.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows 11
Browser: Chrome
12 Replies
- 1P_Dave
Moderator
I'm sorry that the steps didn't help. I recommend that you turn "Automatically lock 1Password" back on. So that I can better understand the situation can you tell me the following:
- In the new tab that opens, do you see the message that "Your session has expired"? Or do you see a different message?
- Are you using multi-factor authentication for your 1Password account? Or DUO authentication?
I look forward to hearing from you.
-Dave
1P_Dave "automatically lock" was on already. I turned it off and same behavior. Be noted - I am running a CHROMEBOOK, not just chrome. Not sure that matters
- 1P_Dave
I'm sorry that you're also running into the same issue as well. Do you have "Automatically lock 1Password" turned off? If you do then you can workaround the issue, until a fix is released, by turning it on:
- Open Chrome.
- Right-click on the 1Password icon in Chrome's toolbar and click Settings.
- Click Security.
- Turn on "Automatically lock 1Password".
Let me know if you still see the issue with this option turned on.
-Dave
I am having this issue with a chromebook -- keep popping up and creating a tab. Crazy annoying, only have the extensions as there is not an app. Any ideas?
Sorry for the delay. I turned back on the auto lock for now and will follow back up. Thank you for the help - I will let you know.
Jeff
Seems to have worked
Ok I've turned automatic lock on. Let's see.
- 1P_Dave
I'm sorry that you're seeing the same issue. Thanks for providing that information about your device and account. If you don't have the 1Password desktop app installed then it sounds like you're running into a known issue that our developers are investigating. There are two different ways to workaround the issue until a permanent fix is released:
- Turn "Automatically lock 1Password" on when using 1Password in the browser.
- Install the desktop app. You can set your auto-lock preferences there using this guide: How to set 1Password to lock automatically
Let me know if neither of these options work for you and I can help further.
-Dave
