It’s Cybersecurity Awareness Month! Join our interactive training session, or learn about security and AI from 1Password experts.
Forum Discussion
Former Member
3 years agoYour session has expired. Please sign in again to authenticate 1Password.
Hi,
I am redirected to the login page, with the error message "Your session has expired. Please sign in again to authenticate 1Password.".
Even if I login (using the browser), and it says I suc...
Joshua_ag
1Password Team
3 years ago@DigitalJEM & @ogessel,
Thanks for trying it out let us know how it goes!
That sounds like a slightly different issue, though to be sure let's look more into it by confirming your settings. Here's what to check:
In the 1Password app:
1. Unlock the 1Password app.
2. Click the three-dot menu in the top-left of the window.
3. Click Settings.
4. Click Security in the new window that appears.
5. Check the length of time after the text "Lock after computer is idle for"
Is that set to 10 minutes?
In 1Password in Edge:
1. Click on the 1Password icon in Edge's toolbar.
2. Unlock 1Password if need be.
3. Click the menu icon (it is a circle with three lines).
4. Click Settings.
5. Check if the setting is turned on that is titled "Integrate with the 1Password app".
After checking those let me know:
* What were those settings set to?
* If you change those settings does your experience change?
* When you unlocked the app and / or extension did you notice any new tabs opening?
* Do you have two-factor authentication set up within the app?
Thank you in advance!