Your session has expired. Please sign in again to authenticate 1Password.

I am also experiencing this issue on macOS using the chrome extension (I don't have the application installed).

Hey @posixuk, uwalakab,

In both cases I think it would be good if we could take a closer look at some logs and what may be going wrong.

Can you please send over the following:

• Save a console log for 1Password in your browser
• How to send a 1Password diagnostics report

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!

Every time I make a change on my 1Password app, the 1Password on my browser flashes up with this message.
Please can someone help? Thanks in advance.

Android 1Password 8.9.10
Firefox Browser 108.0 (64-bit)
1Password Add-on Version 2.5.1

Hello steph.giles, thank you for the suggestion but unfortunately v8 is unusable for me and some others as explained here:
https://1password.community/discussion/133491/1password-8-search-keyword-to-filter-results-in-main-window-gone
I need either v7 fixed or the filtering enabled in v8.

Hey @posixuk,

I'm sorry for the trouble.

The behaviour you are describing is only affecting users on 1Password 7. I would highly recommend trying out 1Password 8 to enjoy all of our great new features and fixes, here's how: https://support.1password.com/upgrade-mac/.

I hope this helps, let us know how you get on!

I'm having the same issue. Just now page opened at URL https://NAME.1password.com/signin/?a=IZAWHMO3MBBDJM4SC74Z3PKKHM with message "Your session has expired. Please sign in again to authenticate 1Password." I assume there is a pattern, but it's not yet obvious what the pattern is. This is happening 10-20 times a day for past two days. Environment is Mac OS 13.0.1. Chrome Version 108.0.5359.124 . 1Password plugin Version 2.5.1. 1Password app 1Password 7 Version 7.9.6 (70906002) Mac App Store. I've prepared console log and will send when it happens next.

Thanks Steph, I've done that.

Hey @"Leading Geek",

I'm sorry for the trouble.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

• Save a console log for 1Password in your browser
• How to send a 1Password diagnostics report

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

I'm getting the same issue, but only on Linux (Mac is fine.)

1P_Tommy
Thank you.

I responded to your support email reply.
I also attached the chrome log and 1password.app log