Your session has expired. Please sign in again to authenticate 1Password.

Thanks itw8jDNsps2WH9j2GdXg I see your ticket now. Apologies for the extra traffic.

ref: VES-61358-813

@EliseC @jaybenner

I'd also suggest emailing us so we can get additional details and logs. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question. If you're able to send a recording please attach it directly to your message.

1P_Tommy I'm already in touch with the support. Just emailed them logs from the app and the extension. Thanks!

@itw8jDNsps2WH9j2GdXg

I think we're going to need to take a deeper look. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

TakanoriKoga

It looks like on of my colleagues has replied to you. Can you continue the conversation with them?

I also have this problem.

The sign in screen opens in a new browser tab even when I update records from the desktop app.
And even crazier: it opens on my main computer's browser when I update a record from the mobile app on my phone!

I really hope this to be fixed ASAP.

I contacted you from here.
https://support.1password.com/contact/

Support ID number was not listed in the email

What is the email address for your inquiry?

Here it is.

https://support.1password.com/contact/

Where is the support email address listed?

A diagnostics report: https://support.1password.com/diagnostics/

I would like to send you this information

I'm also getting this. So bad I had to disable the add-on.

Ubuntu
Firefox/Brave