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Forum Discussion
alexm1p
2 years agoNew Contributor
Zen browser + Windows
I found this thread, and I cannot for the life of me figure out why this would be locked before anything was even explained. "You got help via email, locking this so nobody can find out what help was...
- 2 years ago
Hello alexm1p! π
Thank you for reaching out. If there's already an existing conversation with someone over email then we usually close the forum thread so that efforts aren't duplicated by having the same conversation in two places at once. This allows our team to help more customers but I'll pass along your feedback about general advice being added to closed threads to the team internally.
Zen browser + Windows
Zen browser isn't a supported browser for 1Password which means that integration between the 1Password desktop app and the browser extension won't work. For the moment, if you'd like to have 1Password in your browser share a lock state with the desktop app so that it can use features like Windows Hello, you can switch to one of our supported browsers such as Chrome, Firefox, Brave, or Microsoft Edge.
Since we have an existing thread for this topic here, I'll close this one as a duplicate.
-Dave
ref: PB-42383859
1P_Dave
Moderator
2 years agoHello alexm1p! π
Thank you for reaching out. If there's already an existing conversation with someone over email then we usually close the forum thread so that efforts aren't duplicated by having the same conversation in two places at once. This allows our team to help more customers but I'll pass along your feedback about general advice being added to closed threads to the team internally.
Zen browser + Windows
Zen browser isn't a supported browser for 1Password which means that integration between the 1Password desktop app and the browser extension won't work. For the moment, if you'd like to have 1Password in your browser share a lock state with the desktop app so that it can use features like Windows Hello, you can switch to one of our supported browsers such as Chrome, Firefox, Brave, or Microsoft Edge.
Since we have an existing thread for this topic here, I'll close this one as a duplicate.
-Dave
ref: PB-42383859
1P_Dave
Moderator
7 months agojoshistoast, neodymiumphish, and cocuba
Thanks for reaching out. If you're using Zen Browser on a Mac then you can add it as an additional browser to the 1Password desktop app:
- Open and unlock the 1Password for Mac desktop app.
- Click on 1Password next to the ο£Ώ in the menu bar.
- Click Settings.
- Click Browser.
- Click Add Browser and choose your browser from the Applications folder.
We're not currently adding new supported browsers since that isn't a long-term and sustainable solution. The additional browsers feature is currently only available for the Mac. The team hopes to bring the custom browsers feature to 1Password on other platforms (like Windows) in the future.
For the time being, you may still be able to use 1Password in Zen Browser on your Windows PC but you'll need to unlock it separately from the desktop app using your account password.
Since we have an existing thread for this topic here, I'll close this one as a duplicate.
-Dave