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Forum Discussion
1P_Blake
Community Manager
2 months agoIntroducing a simpler, faster way to unlock 1Password
Hey 1Password Community! We’ve been working on a simpler faster way to unlock 1Password without compromising the security you trust.
Unlock with your device
With the new Unlock with Device settin...
- 2 months ago
Thanks everyone for jumping in here and sharing what you’re seeing!
If you’re already running the latest version of 1Password (currently 8.11.18) you’re on the right version for these new unlock presets. Nothing extra needs to be installed. This rollout is happening through a feature flag, which is why some people are seeing the new options immediately and others aren’t.
When the new unlock presets don’t show up right away, it’s usually one of two things. The app hasn’t picked up the feature flag has changed yet, or there’s a 1Password Business account added in the app alongside your personal account. Business accounts don’t support these new presets right now, so the app hides them when one is present.
Locking and unlocking 1Password will usually trigger the new unlock presets showing up for you. A quick quit and restart of the app can help too, and the new presets should appear in Settings > Security once everything updates.
If you’ve tried the steps above and the presets still aren’t appearing, or something just isn’t working the way it should, feel free to reach out to us at support@1password.com and we can take a closer look.
Sublimation
2 months agoNew Contributor
I find it confusing as to why Agilebits would publish a blog post for a new feature that isn't globally available? I'm not talking business, I'm talking personal. I'm currently on the latest "production" channel release and that feature is nowhere to be found. I certainly hope that this isn't the "new normal"
1Password for Mac 8.11.18 (81118036)
Chicago_Joe
2 months agoNew Contributor
I agree 100%. At a minimum, in the blog post, say what version it is that supports the new feature, and when it is anticipated to be released.
That said, I'm running 1Password Mac 8.11.18 (81118036) as well. Updated this morning, and the new features were not available. But, about two hours later, the new features just popped-up. Don't understand why.
- rctneil2 months agoSuper Contributor
I'm running that exact version and can't see the new options. Any idea what you did that caused them to show?
- Chicago_Joe2 months agoNew Contributor
I didn't do anything. I forced an update this morning (about two hours ago), and the new features didn't show up. Then, about 10 minutes ago, I opened 1Password, and the new login features showed up. It's still the same version (I checked).
Maybe try a full reboot?