Forum Discussion

tomatoandcake's avatar
tomatoandcake
New Contributor
3 months ago
Solved

1password locks within 10 seconds on High Performance or Dynamic resolution screen share on macOS

As the subject notes, I've noticed 1password locks itself within about 10 seconds regardless of what I've set the auto-lock setting to.  This makes copying and grabbing passwords, otp codes etc very...
macos
  • 1P_Dave's avatar
    1P_Dave
    31 days ago

    tomatoandcake​ 

    Our development team has released improvements to how auto-lock works with certain configurations such as high-performance screen sharing on macOS. Please update to 1Password for Mac version 8.11.12 or later: 


    If you still see the same issue after updating then please let me know so that we can investigate further.

    -Dave

tomatoandcake's avatar
tomatoandcake
New Contributor
3 months ago

Hi 1P_Phil​ ,

Customer experience got back and noted that this is indeed a known issue, and is being investigated. No timeline on a fix though.

The workaround is what I've been doing -  which is switching to Standard Screen Share mode.