Forum Discussion

tomatoandcake's avatar
tomatoandcake
New Contributor
9 months ago

1password locks within 10 seconds on High Performance or Dynamic resolution screen share on macOS

As the subject notes, I've noticed 1password locks itself within about 10 seconds regardless of what I've set the auto-lock setting to.  This makes copying and grabbing passwords, otp codes etc very...
macos
MirekRusin's avatar
MirekRusin
New Contributor
1 month ago

When accessing macOS through Screen Sharing Auto-lock thinks application is not used and will kick you out after few seconds, you have to re-enter pass – it makes application unusable.

Trevor_1P's avatar
Trevor_1P
Icon for Moderator rankModerator
30 days ago

Hi MirekRusin​,

To confirm, when sharing your screen on macOS, are you using the "High Performance" option? If so, there is a known issue that our Development team is currently investigating that can cause the 1Password app to lock prematurely when the High Performance option is selected. 

As a workaround, other users experiencing the issue have found that toggling the High Performance setting off resolves the issue for them. If this corresponds with the behaviour you're seeing, let me know and I can add your report to our internal tracker for the issue.

Issue=DV-301