Forum Discussion

TrackLine's avatar
TrackLine
New Contributor
3 years ago

Automated User Provisioning doesn't add users to the group

We have a SCIM bridge set up in our business account that synchronizes users from Google Workspace. When we add new users to a group that is specified in the SCIM web UI for synchronization, the user is added to 1Password, but is not added to a similar group in 1Password. Here is part of the error log below
{"level":"info","version":"2.8.1","build":"208012","application":"op-scim","request_id":"chiei43h2n3s739afhr0","remote_addr":"64.233.172.105","status":200,"duration":54898.758263,"size":0,"method":"POST","base_url":"scim.mirantis.com","path":"/workspace/Groups","time":"2023-05-17T14:48:39Z","message":"HTTP request"}
{"level":"error","version":"2.8.1","build":"208012","application":"op-scim","request_id":"chiei5jh2n3s739afi9g","group":"5h5ezm46pqnaqfntsvgo7jdhz4","add":11,"remove":0,"error":"Server: (failed to CacheActiveMembership), Wrapped: (failed to Cacher.Get), context canceled","time":"2023-05-17T14:48:40Z","message":"failed to update group memberships"}
{"level":"error","version":"2.8.1","build":"208012","application":"op-scim","request_id":"chiei5jh2n3s739afi9g","error":"Server: (failed to Cacher.Set for unique qualifier -7119224955255797946), context canceled","time":"2023-05-17T14:48:40Z","message":"failed to CacheReportsUniqueQualifier"}
{"level":"info","version":"2.8.1","build":"208012","application":"op-scim","request_id":"chiei5jh2n3s739afi9g","time":"2023-05-17T14:48:40Z","message":"processed admin event"}
{"level":"info","version":"2.8.1","build":"208012","application":"op-scim","request_id":"chiei5jh2n3s739afi9g","remote_addr":"64.233.172.102","status":200,"duration":49898.454093,"size":0,"method":"POST","base_url":"scim.mirantis.com","path":"/workspace/Groups","time":"2023-05-17T14:48:40Z","message":"HTTP request"}
{"level":"error","version":"2.8.1","build":"208012","application":"op-scim","request_id":"chiei4bh2n3s739afhtg","group":"5h5ezm46pqnaqfntsvgo7jdhz4","add":11,"remove":0,"error":"Server: (failed to CacheActiveMembership), Wrapped: (failed to Cacher.Get), context canceled","time":"2023-05-17T14:48:41Z","message":"failed to update group memberships"}
{"level":"error","version":"2.8.1","build":"208012","application":"op-scim","request_id":"chiei4bh2n3s739afhtg","error":"Server: (failed to Cacher.Set for unique qualifier -7119224955255797946), context canceled","time":"2023-05-17T14:48:41Z","message":"failed to CacheReportsUniqueQualifier"}
{"level":"info","version":"2.8.1","build":"208012","application":"op-scim","request_id":"chiei4bh2n3s739afhtg","time":"2023-05-17T14:48:41Z","message":"processed admin event"}

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

scim

1 Reply

  • hemal_g_1p's avatar
    hemal_g_1p
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi TrackLine ,
    From the Logs you've provided, it appears context is getting time-out which is blocking the cache from being readable. There is no definite reason why this is happening. Generally restarting the bridge is advised. It will get rid of these errors if it was due to the Scim bridge getting overwhelmed. You may try run a manual sync and then restart bridge if needed should resolve the problem.

    Feel free to write us how it goes.