Forum Discussion

Jedi82's avatar
Jedi82
Occasional Contributor
4 months ago
Solved

Can't download attachment on 1P: integrity ash error

Hello guys, never had problem with 1P since years but today, i can't download a file that i attached on a login :( I can't download it on all my devices: 1P on my mac, on my iphone, on the online ve...
troubleshooting
  • Jedi82's avatar
    Jedi82
    4 months ago

    thanks very much but i solved restoring an old version of the file!!!!! Cheers we can close the issue

Trevor_1P's avatar
Trevor_1P
Icon for Moderator rankModerator
4 months ago

Hi Jedi82​,

I'm sorry that you're experiencing this issue. To help further look into it, I'd like to ask you to create a diagnostics report from your Mac:

Send a diagnostics report (Mac)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/developers/cant-download-attachment-on-1p-integrity-ash-error/159213
  • Your forum username: ​​Jedi82


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thank you.

- Trevor