Managing Vaults

Hi thusn​, thanks for reporting this issue. I'm sorry to hear there's been an issue moving items, and getting in touch with our team. 

It looks like the switch back to the older web view may be related to a bug our team is currently investigating. Were you previously moving items with the steps detailed in our guide? Also, just to confirm, your organization's 1Password account is now managed by an MSP?

I see that you mentioned your team primarily works with the web version of 1Password. If you're using any of the 1Password apps are there any issues moving items there?

In regards to ticket ZPJ-59297-563, I can see that we received your message and that a member of the support team did reply within a couple hours. Could you look in your spam folder just to double check that didn't come through on your end?

Thanks again!

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