Forum Discussion

rand0muser's avatar
rand0muser
New Contributor
2 years ago

Okta SCIM Bridge Not Connecting even with Provisioning On.

Hi friends, I've been banging my head on this one since yesterday. We're on 1Password Business, and had a series of events that lead us here. User was left in Pending and did not get automatica...
scim
Jamie1P's avatar
Jamie1P
Icon for 1Password Team rank1Password Team
2 years ago

Hi rand0muser 👋

Thanks for reaching out! Sharing a few questions below to help us gather more context.

"What would I be missing with getting Okta working with the SCIM bridge":
* Initially when the user was left in Pending, did this only occur for a single user? Were you able to check the status of the SCIM bridge at this point?
* After setting up the SCIM bridge again, are newly created users still stuck in the Pending state, or is this issue resolved? More specifically, which aspect isn't working in the integration between your SCIM bridge and Okta at this point?

"What are the chances of going through the process to re-enabling this again that we encounter an org suspend event again?":
* Were all of the users in the org suspended, including active users? Or were they specific users from a group, with a particular status?

Thanks!