Forum Discussion

Former Member's avatar
Former Member
3 years ago

"op" no longer working after jamf installation

I've been using "op" to read credentials on my Mac, it works great. But my company installed jamf on my Mac, and now op simply responds

% op item list --vault Private
[ERROR] 2022/12/08 09:34:40 connecting to desktop app: connection reset, make sure the CLI is correctly installed and Connect with 1Password CLI is enabled in the 1Password app

I've uninstalled and re-installed op with homebrew.

My settings say:

Can this be made to work? Are there settings in jamf that need to be adjusted for it to work?

1Password Version: op 2.9.1, 1Password 8.9.10
Extension Version: Not Provided
OS Version: macOS 10.15.7
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=jamf

CLI

8 Replies

  • Former Member's avatar
    Former Member
    3 years ago

    Hi,

    I can confirm that it works on 8.9.11.

    I am pleasantly surprised, I was expecting this to be closed as wontfix due to OS EOL.

    Thank you

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @francismh / @nedbat:

    We've just released version 8.9.11 of 1Password for Mac with a fix for this issue. Let me know how you get on with that!

    Jack

  • Former Member's avatar
    Former Member
    3 years ago

    Jack_P_1P is there a way to downgrade 1Password 8 to the last minor version?

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @francismh:

    I was able to locate your ticket. We'll take a closer look and be in touch soon.

    @nedbat:

    Glad to hear updating to macOS 12.6.1 fixed it. We're investigating an issue with macOS 10.15 and the latest release of 1Password 8 for Mac, so thanks for sharing.

    Jack

    ref: dev/core/core#18979

  • Former Member's avatar
    Former Member
    3 years ago

    Hi,

    I sent a reply to mailto:support+forum@1password.com, but got a response from business support sans support id number.

  • Former Member's avatar
    Former Member
    3 years ago

    Separately, I updated my macOS to 12.6.1, and now the op command works. I don't understand why, but it's working now.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @francismh and @nedbat:

    I'd like to ask you both to create a diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

  • Former Member's avatar
    Former Member
    3 years ago

    Hi,

    I ran into the same issue after the last updates.
    I am not using Jamf.

    1Password dropped support for 10.15?

    macOS 10.15.7 (19H2026)
    1Password for Mac 8.9.10 (80910043)
    op --version 2.9.1