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jdeluyck's avatar
jdeluyck
Occasional Contributor
3 years ago

Problem with intercepting proxy?

Hi,

In our corporate environment we are using McAfee Endpoint security for mac, with their cloud gateway, which is a hook on macos that intercepts any and all HTTP(S) traffic.

The plugin in the browser / app works, but the cli doesn't work:

running: "op item get " returns

[ERROR] 2023/01/17 09:06:27 error initializing client: Authentication: (failed to auth.LookupAuth), Network: (failed to request.DoUnencrypted), Unknown: (502) (Unknown), An unknown error occurred.

Is there a log I can check to find out what is going on, why this fails?

1Password Version: 8.9.13
Extension Version: 2.5.1
OS Version: macOs 12.6.2
Browser:_ Edge

CLI

4 Replies

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi paulpharr:

    Have the issues persisted? As mentioned, we did experience a service interruption for 1Password.com earlier this week, that may have lined up with the time you posted. Let me know, and if you're still running into issues, I can take a closer look.

    Jack

  • paulpharr's avatar
    paulpharr
    Occasional Contributor
    3 years ago

    seems like our systems are once again affected by CLI login failures for about the past hour & ongoing for us

  • jgxvx's avatar
    jgxvx
    New Contributor
    3 years ago

    I don't have an answer regarding logs, but there was an outage at 1Password I think around the time you reported this. I got the same error message as you.

    I wonder why the CLI needs to call home just to retrieve a secret while the desktop app and browser extension work fine in offline mode.

    > op items ls
    [ERROR] 2023/01/17 09:14:37 (502) Unknown: An unknown error occurred.

    > op read --account=acme op://Private/foo/credential
    [ERROR] 2023/01/17 09:22:45 could not read secret op://Private/foo/credential: error initializing client: Authentication: (failed to auth.LookupAuth), Network: (failed to request.DoUnencrypted), Unknown: (502) (Unknown), An unknown error occurred.