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Former Member's avatar
Former Member
3 years ago

User renamed in Azure AD does not also rename in 1Password

We're running the SCIM bridge (2.8.0) and have Azure AD hooked up to our 1Password tenant. The initial user sync worked great, but since then, we had a user change their last name. We changed the las...
scim
hemal_g_1p's avatar
hemal_g_1p
Icon for 1Password Team rank1Password Team
3 years ago

Hi HdBUwe ,

We are apologize you're facing this issue. Team is still working to resolve it. Meanwhile you can temporarily perform below steps to update User (with no repercussions):

  1. Navigate to the automated user provisioning integrations page and toggle-off the integration.
  2. Navigate to that specific user through People page.
  3. Click on Edit Details, update the name as needed, followed by clicking Save.
  4. Once matched the displayName on Azure and the displayName in 1Password, please Turn on the provisioning (switch toggle). This will hold your changes.

Having said that, it is odd to see you getting new account created by name change activity. We would like to learn more about this instance. Could you please reach out us at support@1password.com with your scim bridge logs?