Hi there. I'm testing out the new v2 cli and it seems to be unable to connect to the desktop app. I have enabled all the 'developer' settings in the v8 beta app. Any suggestions on how to debug this? ``` ❯ op -v 2.0.0 ❯ op account add Biometric unlock integration with the 1Password app is enabled. Add an account through the 1Password app. To learn how to add an account to the 1Password app, visit: https://support.1password.com/add-account ❯ op account list [ERROR] 2022/03/16 13:10:30 connecting to desktop app: not connected ``` nearly all commands return connecting to desktop app: not connected 1Password Version: 8.6.0 Extension Version: 2.3.0 OS Version: 12.3

Hi @jeffutter I would love to help you out, do you mind trying the op signin --debug command to run the signin process with debug logs? Also, what OS are you experiencing these issues on? Does your hardware have a fingerprint reader?

Hey @"Justin.Yoon_1P" thanks for the help. Where may I ask should the debug logs be output? In the console? When I run with --debug it's the same as without. ❯ op signin --debug [ERROR] 2022/03/18 07:26:33 connecting to desktop app: not connected This is on macOS 12.3 on a 16" MBP with a fingerprint reader. I did notice one additional bit of information. If I turn OFF "Biometric unlock for 1Password CLI" in the app. I can then sign in

Hi @jeffutter , We have a few paths in biometric auth that we started logging debug messages for. If you hit any of those paths, it would've logged to stdout in your terminal, so I think the absence of logs can be telling here as well, as it would hint that it never entered some of these error paths. While it's good to know you are able to use op with biometric auth disabled, we'll try to get it working for you. I'm going to look into this in detail and also bring in some colleagues who are more familiar with the feature as well, and will provide any updates here.

@"Justin.Yoon_1P" I think I actually just figured out the issue here. The upgrade instructions here: https://developer.1password.com/docs/cli/upgrade/ clearly indicate For macOS 1Password CLI 2 has to be moved exactly to /usr/local/bin/op. The other instruction pages, such as https://developer.1password.com/docs/cli/get-started/ indicate Install 1Password CLI in the default location: /usr/local/bin. Without the exactly distinction. I had installed the cli with nix and home-manager which installs the binary somewhere in /nix and symlinks it to /Users/<my-user>/.nix-profile/bin/. My guess is that if it's not in /user/local/bin then it can't be verified as an authentic binary for biometric things - similar to how the browser extension won't work if your browser isn't installed in /Applications (ran into that problem too). I removed the installation with nix and installed with brew and it seems to be working now. Perhaps the area that outputs the connecting to desktop app: not connected error could add a warning if your op binary isn't in /usr/local/bin. Anyway. Thanks for the help on this.

Hey @jeffutter , I'm very happy to hear you've resolved the issue! We are working to ensure that the directory restriction is removed, so keep an eye out on the upcoming changelogs. For now, it is to ensure security between communication of the 1Password app and the CLI.

v2 Client unable to connect to Desktop App

13 Replies

Former Member
4 years ago
Hi @jeffutter ,

We have a few paths in biometric auth that we started logging debug messages for. If you hit any of those paths, it would've logged to stdout in your terminal, so I think the absence of logs can be telling here as well, as it would hint that it never entered some of these error paths.

While it's good to know you are able to use op with biometric auth disabled, we'll try to get it working for you. I'm going to look into this in detail and also bring in some colleagues who are more familiar with the feature as well, and will provide any updates here.
Former Member
4 years ago
Hey @"Justin.Yoon_1P" thanks for the help.

Where may I ask should the debug logs be output? In the console? When I run with --debug it's the same as without.

❯ op signin --debug [ERROR] 2022/03/18 07:26:33 connecting to desktop app: not connected

This is on macOS 12.3 on a 16" MBP with a fingerprint reader.

I did notice one additional bit of information. If I turn OFF "Biometric unlock for 1Password CLI" in the app. I can then sign in
Former Member
4 years ago
Hi @jeffutter

I would love to help you out, do you mind trying the op signin --debug command to run the signin process with debug logs?

Also, what OS are you experiencing these issues on? Does your hardware have a fingerprint reader?

Forum Discussion

v2 Client unable to connect to Desktop App

13 Replies

Featured discussions

September at 1Password: Browser versions, enhanced security, and new integrations

Recent discussions

1Password Chrome extension is incorrectly manipulating <code> blocks

Custom aliases and OpenSSH fields for SSH Bookmarks

SSH Bookmarks don't support Port Numbers

How to add a custom port to SSH bookmarks

SSH Bookmarks - broken on macOS