When deleting a user from my IDP, he remains active in 1Password

RomTamam

You'll be talking to the email support team at large. Your conversation will be routed to the appropriate team to handle your questions behind the scenes. If you have an ongoing conversation, then it's likely the team handling that ticket will respond. We strive hard to keep conversations grouped together when they arrive. You can help with this by placing the support ID you're asking about in the subject line. Be sure to include the full ID, including the square brackets.

e.g., [abc-def-1234]

Since you have a previous conversation, you could also indicate in your email that you'd like to know the status of [ticket ID as described above]. Often, I've found when folks ask about previous tickets, it's a missed email from us, and we need follow-up information.