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Forum Discussion
1Password extension unusable in Safari on Mac
Running Tahoe 26.3.1 on my MacBook Air with 1Password for Mac 8.12.8 installed and filling in logins on websites in Safari is absolutely atrocious. It seems to work about 10% of the time.
When I at...
1P_Dave
Moderator
ModeratorHello FCNV! 👋
I’ve edited your post to remove some profanity. When you have a moment, please review our Community Guidelines to help keep the discussion respectful for everyone.
I’m really sorry that 1Password for Safari hasn’t been working reliably for you, that’s definitely not the experience we want you to have. While our development team is currently investigating a few issues related to Safari, I’m not aware of a specific issue that would cause filling to work only about 10% of the time. To help us take a closer look, could you first confirm that you’re able to reproduce the issue on the latest version of 1Password for Safari (8.12.8)? If so, I’d really appreciate it if you could create and share a diagnostics report from 1Password in your browser so we can dig into what’s going on:
Send a diagnostics report (browser extension)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/lounge/1password-extension-unusable-in-safari-on-mac/168868
- Your forum username: FCNV
You should receive an automated reply with a Support ID number. Please post that number here. Thanks very much!
-Dave
First of all, my original post did not contain "profanity," nor did it violate anything in the community guidelines.
Secondly, I find your gaslighting and condenscation to be disrespectful, as a longtime paying customer.
There are DOZENS of threads about this very issue across Reddit and your own community. Pretending nothing is wrong, and that I am an isolated anomoly, is exactly what I talked about when I said 1Password's downfall should be studied.
I'll send the diagnostic report, but I would appreciate 1Password not pretending like it's the first time they've heard of this issue.
- 1P_Dave
Thank you for your reply. I’m sorry that my post came across as condescending, that wasn’t my intention. If you’d like to discuss our community guidelines further, or appeal a moderation action, you’re welcome to email us at community@1Password.com
We’re aware of certain autofill issues in 1Password for Safari and our development team is actively investigating those issues. A diagnostics report will help us confirm whether you’re experiencing one of these known issues, and provide workarounds for a specific known issue, or something new. Once you’ve sent one in, we’ll be happy to take a closer look.
-Dave
