experience

36 Topics

Get rid of the AI Agent chatbot
The AI Agent really is a quite horrible customer experience and a poor gatekeeper for reaching customer support. The agent doesn't understand most issues, is never helpful, but also doesn't support entering enough information to create a proper ticket. Also, it will only create one ticket at a time, even if you have several different issues to address.
Former Member
5 days ago Place Lounge
23Views
0likes
1Comment
Keyboard Shortcut Ideas
I am in the market for 1password keyboard shortcut ideas. I am wondering what others have. I feel slow b/c I do not have keyboard shortcut consistency for 1password desktop version and chrome extension.
thecatfix
6 days ago Place Lounge
5Views
0likes
1Comment
Dark Mode Toggle For New 1Password Community
Feature Request: Dark Mode for the 1Password Community Forum Why: Easier on the eyes at night, increasingly standard across websites Bonus: Could even follow system preferences like many forums do now! Would love to hear if this is possible.
thecatfix
10 days ago Place Lounge
18Views
0likes
1Comment
Why we built the new 1Password Community
Inspired by all the incredible feedback we’ve received from our members, we’ve rebuilt 1Password Community from the ground up as a vibrant hub where you can connect with other users, get expert advice, and help shape the future of 1Password. Whether you're securing your family's digital life, managing enterprise deployments, or building integrations, there's a space for you here. During a recent fireside chat, Founder Sara Teare and co-CEO Jeff Shiner reflected on how our community has shaped 1Password since day one. If you couldn’t attend live, read on for the highlights and to learn why you should be a part of the new 1Password Community. 1. 1Password has always been driven by the community. When 1Password was first created, Founders Dave Teare and Roustem Karimov shared their app on the tech forums of the time. Early adopters responded with improvements, which Dave and Roustem implemented as quickly as possible. Each new version elicited more feedback and improved 1Password over time. “That virtuous cycle with the [community’s] feedback was how everything got started. It’s where we began with our product journey here at 1Password,” — Sara Teare, Co-founder of 1Password That spirit of collaboration between users and developers remains at the heart of what we do, even as we've grown from a two-person project to a global security company. When you participate in 1Password Community, you continue that tradition of community shaping our products. 2. Get direct access to the 1Password team We’ve all dealt with tech companies that seem like black boxes you can’t communicate with. At 1Password, we love getting to know you and learn from you. You have great ideas and the more we hear from you the better we can make 1Password. Join our regular AMAs and fireside chats to get early insights into upcoming features, share your thoughts directly with our product team, and learn advanced tips from our security experts. You'll find 1Password team members actively participating in discussions, answering questions, and gathering feedback across the community. “One time, Jeannie [De Guzman, 1Password COO] and I were at a conference in San Francisco. We were walking down the hallway in a hotel and this couple came up to us and were gushing because they saw our 1Password shirts on. They were like, “Man, our whole life is in 1Password.” And then they told us about how they organize their whole lives. It's those moments that I think about the most,” — Jeff Shiner, Co-CEO of 1Password 3. Help build the future of 1Password Do you have an idea for a new feature or want to see an improvement to an existing one? The new community makes it easy to share your suggestions and see them gain traction. Simply tag your post as a Feature Request and it’ll reach our product team. When you share an idea in 1Password Community, others can upvote it, add their use cases, and help refine the concept. This gives us invaluable insight into which features would make the biggest impact. Many of 1Password's most popular features were inspired by community requests. “It's about building [1Password] for people. The more you listen to those people, the more they'll tell you the parts they like and the parts they don't,” — Sara Teare, Co-founder of 1Password 4. Tap into a network of 1Password experts. 1Password Community brings together security professionals, IT administrators, developers, and the millions of others who've discovered clever ways to use 1Password. Are you a student learning software development? We have a space for developers. Have you been keeping your digital life safe in 1Password for years? Join us in the Password Manager space. Are you an administrator for a small or large business? You’re going to fit right in. Learn how others are using features in ways you hadn't considered — from creative uses of Secure Notes to advanced automation techniques. Community members share new workflows and tips daily that help others get more value from 1Password. “Thanks to our community, I’m always learning different ways of doing things with 1Password that I hadn't thought about before,” — Jeff Shiner, Co-CEO of 1Password 5. Find answers faster We’ve built a sizable collection of resources over the years, but we haven’t given you a central place to access them – until now. The new community serves as a searchable knowledge hub, bringing together our extensive collection of guides, tutorials, and user-contributed solutions. And if you can't find what you're looking for, post a request – we're constantly expanding our resources based on community needs. Business users will find detailed documentation on advanced features like Extended Access Management, real-world implementation stories, and best practices shared by other organizations. “I just want to understand how to do X with 1Password. I don't want to write an email or talk to people. I just want to get it answered. That's why I love the community because I can just go there and find the answer," — Jeff Shiner, Co-CEO of 1Password “That's the reason why we want to have this centralized hub because it's not just somewhere you can ask questions, it's also where you can find those resources and access information," — Sara Teare, Co-founder of 1Password 6. Join a community of security-minded professionals Bringing together thousands of 1Password users in one place is a powerful thing. Many of you have interest and expertise in cybersecurity and we invite you all to discuss those topics in the 1Password Community – even if they’re unrelated to 1Password. Share best practices and interesting articles you’ve found or ask questions on how to improve your own or your business’s security. In the 1Password Community, you’ll find like-minded people who share your interest in security. “Not only can you go to specific parts [of the community] that pertain to you, but you can then go and talk to like-minded people.That's so, so valuable,” — Jeff Shiner, Co-CEO of 1Password Conclusion Whether you’re using 1Password at home, your work, or as a developer, the community is a space for everyone to connect, contribute, and learn. Create your free account today to become a part of the 1Password Community!
1P_SimonH
11 days ago Place Lounge
49Views
5likes
1Comment
Indonesia Billing Payment
Hi everyone, I am new to this community so your help is highly appreciated! 1. I tried using Blu BCA Master Card to purchase the subscription, however the card read it as 0,00 USD and went failed. I tried 5x already. Do you have any idea if I can use debit card or it has to be a CC? 2. How to switch purchase to in-app iOS if I logged in via email on browser originally? Thanks!
moontofu
18 days ago Place Lounge
16Views
0likes
1Comment
E-mail notification improvement
Flagged before in another post as a reply, but for 1P_Blake or 1P_SimonH or 1P_Timothy please address at least a topic for which these notifications are send:
Solved
Tom
27 days ago Place Lounge
77Views
1like
3Comments
1Password support not answering emails
On 10th December 2024, 11th January 2025, 21st January 2025 and again on 17th January 2025 I sent an email requesting support to one or all of the followings support addresses support@1password.com, security@1password.com, support+security@1password.com, however I did not receive a reply to any of these emails. This is of course very disappointing. When I look at the 1Password 'https://1password.com/contact-support' web page it clearly states at the top of the page - 'Ask the chatbot, discover how to guides or get in touch with a team member' however there is no facility or link to actually get in touch with anyone. There are 4 exploration links further down the page but on those pages where offered the 'contact us' link simply loops back to the parent page - no help at all. So unless I want to converse with a chatbot (which I do not) it seems that there is no way of contacting 1Password support and I'm posting here on the community forum in the hope that someone from support will get in touch so I can try again with my query (security related). Regards, rmackenz59
Solved
rmackenz59
2 months ago Place Lounge
194Views
0likes
7Comments
1Password Community - feedback.
Hello. Each time I get to new 1Password Community I feel like I was landed deep in the woods, having no idea where to go and how to get to the concrete places I am looking for. It reminds me of some kind of infinite journal where hundreds of people can post. I understand that tags are there to filter and find whats needed. However, as someone who mostly was hanging out around "macOS" / "beta releases" sections monitoring changes and providing feedback about issues I come across - I miss that very quick overview of whats been going on in the areas of most interest to me and check if some forum members already brought up the desired discussion. In 5 to 10 minutes before I could check for info, possible bugs and fixes at a glance. Now I pretty much have no idea whats going on. Moreover, I just feel discouraged to visit new 1Password Community, since I get a feeling of a "an endless media consumption deep dive", like as if I am about to go to a social media site. And that brings a feeling of wasted time or improper use of time. Thus, I pretty much come here to quickly post about the issues or suggestions and leave as quick as possible :-D As long as things are keep getting fixed and improved I am fine with new "forum" for sure. But still hoping that it will one day improve in the mentioned areas. Thank you for listening, your feedback on this and have a great week everyone!
Solved
Ivan_K
2 months ago Place Lounge
121Views
1like
2Comments
Reset Password Doesn't Work
I tried to reset password to get in to the new community. I entered my email and clicked the button 3 times across several hours. Never received the email. Just using Gmail, nothing special. I created a new account to get in. I tried my old email in the creation process and it told me it was already used. So I know it's right. Just FYI. I got the email to verify my new account immediately.
Solved
jhardman
2 months ago Place Lounge
33Views
0likes
2Comments
Unexpected Error signing in via modal, but not page
In an incognito window, clicking Sign in on the home page opens a Sign In modal. Filling Username and Password then clicking (Sign In) consistently results in the error, ⚠️ Unexpected Error Please try refreshing the page and submitting again. From the Sign In page, the process consistently works normally.
AJCxZ0
2 months ago Place Lounge
151Views
0likes
9Comments

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rid of the AI Agent chatbot","conversation":{"__ref":"Conversation:conversation:155345"},"id":"message:155345","revisionNum":1,"uid":155345,"depth":0,"board":{"__ref":"Forum:board:lounge"},"author":{"__ref":"User:user:-1"},"metrics":{"__typename":"MessageMetrics","views":23},"postTime":"2025-04-29T14:23:48.742-07:00","lastPublishTime":"2025-04-29T14:23:48.742-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" The AI Agent really is a quite horrible customer experience and a poor gatekeeper for reaching customer support. The agent doesn't understand most issues, is never helpful, but also doesn't support entering enough information to create a proper ticket. Also, it will only create one ticket at a time, even if you have several different issues to address. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"362","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:155306":{"__typename":"Conversation","id":"conversation:155306","topic":{"__typename":"ForumTopicMessage","uid":155306},"lastPostingActivityTime":"2025-04-29T08:07:57.038-07:00","solved":false},"User:user:13763":{"__typename":"User","uid":13763,"login":"thecatfix","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/images/dS0xMzc2My05T3RrNEg?image-coordinates=0%2C0%2C639%2C639"},"id":"user:13763"},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xNTUzMDYtdGZhSHhk?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS0xNTUzMDYtdGZhSHhk?revision=1","title":"image.png","associationType":"BODY","width":964,"height":400,"altText":""},"ForumTopicMessage:message:155306":{"__typename":"ForumTopicMessage","subject":"Keyboard Shortcut Ideas","conversation":{"__ref":"Conversation:conversation:155306"},"id":"message:155306","revisionNum":1,"uid":155306,"depth":0,"board":{"__ref":"Forum:board:lounge"},"author":{"__ref":"User:user:13763"},"metrics":{"__typename":"MessageMetrics","views":5},"postTime":"2025-04-29T07:54:14.386-07:00","lastPublishTime":"2025-04-29T07:54:14.386-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I am in the market for 1password keyboard shortcut ideas. I am wondering what others have. I feel slow b/c I do not have keyboard shortcut consistency for 1password desktop version and chrome extension. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"219","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xNTUzMDYtdGZhSHhk?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:155084":{"__typename":"Conversation","id":"conversation:155084","topic":{"__typename":"ForumTopicMessage","uid":155084},"lastPostingActivityTime":"2025-04-25T09:35:14.101-07:00","solved":false},"ForumTopicMessage:message:155084":{"__typename":"ForumTopicMessage","subject":"Dark Mode Toggle For New 1Password Community","conversation":{"__ref":"Conversation:conversation:155084"},"id":"message:155084","revisionNum":2,"uid":155084,"depth":0,"board":{"__ref":"Forum:board:lounge"},"author":{"__ref":"User:user:13763"},"metrics":{"__typename":"MessageMetrics","views":18},"postTime":"2025-04-24T14:52:41.902-07:00","lastPublishTime":"2025-04-24T14:53:47.608-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Feature Request: Dark Mode for the 1Password Community Forum Why: Easier on the eyes at night, increasingly standard across websites Bonus: Could even follow system preferences like many forums do now! Would love to hear if this is possible. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"246","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:154995":{"__typename":"Conversation","id":"conversation:154995","topic":{"__typename":"ForumTopicMessage","uid":154995},"lastPostingActivityTime":"2025-04-24T14:19:49.738-07:00","solved":false},"User:user:116":{"__typename":"User","uid":116,"login":"1P_SimonH","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/images/dS0xMTYtUXFvRUw3?image-coordinates=217%2C0%2C1337%2C1120"},"id":"user:116"},"ForumTopicMessage:message:154995":{"__typename":"ForumTopicMessage","subject":"Why we built the new 1Password Community","conversation":{"__ref":"Conversation:conversation:154995"},"id":"message:154995","revisionNum":2,"uid":154995,"depth":0,"board":{"__ref":"Forum:board:lounge"},"author":{"__ref":"User:user:116"},"metrics":{"__typename":"MessageMetrics","views":49},"postTime":"2025-04-23T09:21:03.537-07:00","lastPublishTime":"2025-04-23T09:21:50.214-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Inspired by all the incredible feedback we’ve received from our members, we’ve rebuilt 1Password Community from the ground up as a vibrant hub where you can connect with other users, get expert advice, and help shape the future of 1Password. Whether you're securing your family's digital life, managing enterprise deployments, or building integrations, there's a space for you here. \n During a recent fireside chat, Founder Sara Teare and co-CEO Jeff Shiner reflected on how our community has shaped 1Password since day one. If you couldn’t attend live, read on for the highlights and to learn why you should be a part of the new 1Password Community. \n 1. 1Password has always been driven by the community. \n When 1Password was first created, Founders Dave Teare and Roustem Karimov shared their app on the tech forums of the time. Early adopters responded with improvements, which Dave and Roustem implemented as quickly as possible. Each new version elicited more feedback and improved 1Password over time. \n \n “That virtuous cycle with the [community’s] feedback was how everything got started. It’s where we began with our product journey here at 1Password,” \n — Sara Teare, Co-founder of 1Password \n \n That spirit of collaboration between users and developers remains at the heart of what we do, even as we've grown from a two-person project to a global security company. When you participate in 1Password Community, you continue that tradition of community shaping our products. \n 2. Get direct access to the 1Password team \n We’ve all dealt with tech companies that seem like black boxes you can’t communicate with. At 1Password, we love getting to know you and learn from you. You have great ideas and the more we hear from you the better we can make 1Password. \n Join our regular AMAs and fireside chats to get early insights into upcoming features, share your thoughts directly with our product team, and learn advanced tips from our security experts. You'll find 1Password team members actively participating in discussions, answering questions, and gathering feedback across the community. \n \n “One time, Jeannie [De Guzman, 1Password COO] and I were at a conference in San Francisco. We were walking down the hallway in a hotel and this couple came up to us and were gushing because they saw our 1Password shirts on. They were like, “Man, our whole life is in 1Password.” And then they told us about how they organize their whole lives. It's those moments that I think about the most,” \n — Jeff Shiner, Co-CEO of 1Password \n \n 3. Help build the future of 1Password \n Do you have an idea for a new feature or want to see an improvement to an existing one? The new community makes it easy to share your suggestions and see them gain traction. Simply tag your post as a Feature Request and it’ll reach our product team. \n When you share an idea in 1Password Community, others can upvote it, add their use cases, and help refine the concept. This gives us invaluable insight into which features would make the biggest impact. Many of 1Password's most popular features were inspired by community requests. \n \n “It's about building [1Password] for people. The more you listen to those people, the more they'll tell you the parts they like and the parts they don't,” \n — Sara Teare, Co-founder of 1Password \n \n 4. Tap into a network of 1Password experts. \n 1Password Community brings together security professionals, IT administrators, developers, and the millions of others who've discovered clever ways to use 1Password. \n \n Are you a student learning software development? We have a space for developers. \n Have you been keeping your digital life safe in 1Password for years? Join us in the Password Manager space. \n Are you an administrator for a small or large business? You’re going to fit right in. \n \n Learn how others are using features in ways you hadn't considered — from creative uses of Secure Notes to advanced automation techniques. Community members share new workflows and tips daily that help others get more value from 1Password. \n \n “Thanks to our community, I’m always learning different ways of doing things with 1Password that I hadn't thought about before,” \n — Jeff Shiner, Co-CEO of 1Password \n \n 5. Find answers faster \n We’ve built a sizable collection of resources over the years, but we haven’t given you a central place to access them – until now. The new community serves as a searchable knowledge hub, bringing together our extensive collection of guides, tutorials, and user-contributed solutions. And if you can't find what you're looking for, post a request – we're constantly expanding our resources based on community needs. \n Business users will find detailed documentation on advanced features like Extended Access Management, real-world implementation stories, and best practices shared by other organizations. \n \n “I just want to understand how to do X with 1Password. I don't want to write an email or talk to people. I just want to get it answered. That's why I love the community because I can just go there and find the answer,\" \n — Jeff Shiner, Co-CEO of 1Password \n “That's the reason why we want to have this centralized hub because it's not just somewhere you can ask questions, it's also where you can find those resources and access information,\" \n — Sara Teare, Co-founder of 1Password \n \n 6. Join a community of security-minded professionals \n Bringing together thousands of 1Password users in one place is a powerful thing. Many of you have interest and expertise in cybersecurity and we invite you all to discuss those topics in the 1Password Community – even if they’re unrelated to 1Password. Share best practices and interesting articles you’ve found or ask questions on how to improve your own or your business’s security. In the 1Password Community, you’ll find like-minded people who share your interest in security. \n \n “Not only can you go to specific parts [of the community] that pertain to you, but you can then go and talk to like-minded people.That's so, so valuable,” \n — Jeff Shiner, Co-CEO of 1Password \n \n Conclusion \n Whether you’re using 1Password at home, your work, or as a developer, the community is a space for everyone to connect, contribute, and learn. Create your free account today to become a part of the 1Password Community! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"6354","kudosSumWeight":5,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:154771":{"__typename":"Conversation","id":"conversation:154771","topic":{"__typename":"ForumTopicMessage","uid":154771},"lastPostingActivityTime":"2025-04-17T06:34:51.100-07:00","solved":false},"User:user:19950":{"__typename":"User","uid":19950,"login":"moontofu","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:19950"},"ForumTopicMessage:message:154771":{"__typename":"ForumTopicMessage","subject":"Indonesia Billing Payment","conversation":{"__ref":"Conversation:conversation:154771"},"id":"message:154771","revisionNum":1,"uid":154771,"depth":0,"board":{"__ref":"Forum:board:lounge"},"author":{"__ref":"User:user:19950"},"metrics":{"__typename":"MessageMetrics","views":16},"postTime":"2025-04-16T20:48:09.523-07:00","lastPublishTime":"2025-04-16T20:48:09.523-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi everyone, I am new to this community so your help is highly appreciated! 1. I tried using Blu BCA Master Card to purchase the subscription, however the card read it as 0,00 USD and went failed. I tried 5x already. Do you have any idea if I can use debit card or it has to be a CC? 2. How to switch purchase to in-app iOS if I logged in via email on browser originally? Thanks! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"385","kudosSumWeight":0,"repliesCount":1,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:153944":{"__typename":"Conversation","id":"conversation:153944","topic":{"__typename":"ForumTopicMessage","uid":153944},"lastPostingActivityTime":"2025-04-08T08:22:50.604-07:00","solved":true},"User:user:18854":{"__typename":"User","uid":18854,"login":"Tom","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/images/dS0xODg1NC13bmYwQWs?image-coordinates=227%2C0%2C1293%2C1066"},"id":"user:18854"},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xNTM5NDQtMmlmRzJY?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS0xNTM5NDQtMmlmRzJY?revision=1","title":"Schermafbeelding 2025-04-01 om 22.03.56.png","associationType":"BODY","width":632,"height":387,"altText":""},"ForumTopicMessage:message:153944":{"__typename":"ForumTopicMessage","subject":"E-mail notification improvement","conversation":{"__ref":"Conversation:conversation:153944"},"id":"message:153944","revisionNum":1,"uid":153944,"depth":0,"board":{"__ref":"Forum:board:lounge"},"author":{"__ref":"User:user:18854"},"metrics":{"__typename":"MessageMetrics","views":77},"postTime":"2025-04-01T13:06:11.757-07:00","lastPublishTime":"2025-04-01T13:06:11.757-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Flagged before in another post as a reply, but for 1P_Blake or 1P_SimonH or 1P_Timothy please address at least a topic for which these notifications are send: ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"172","kudosSumWeight":1,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xNTM5NDQtMmlmRzJY?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:153656":{"__typename":"Conversation","id":"conversation:153656","topic":{"__typename":"ForumTopicMessage","uid":153656},"lastPostingActivityTime":"2025-03-27T14:11:55.103-07:00","solved":true},"User:user:19469":{"__typename":"User","uid":19469,"login":"rmackenz59","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:19469"},"ForumTopicMessage:message:153656":{"__typename":"ForumTopicMessage","subject":"1Password support not answering emails","conversation":{"__ref":"Conversation:conversation:153656"},"id":"message:153656","revisionNum":1,"uid":153656,"depth":0,"board":{"__ref":"Forum:board:lounge"},"author":{"__ref":"User:user:19469"},"metrics":{"__typename":"MessageMetrics","views":194},"postTime":"2025-03-24T23:33:15.844-07:00","lastPublishTime":"2025-03-24T23:33:15.844-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" On 10th December 2024, 11th January 2025, 21st January 2025 and again on 17th January 2025 I sent an email requesting support to one or all of the followings support addresses support@1password.com, security@1password.com, support+security@1password.com, however I did not receive a reply to any of these emails. This is of course very disappointing. When I look at the 1Password 'https://1password.com/contact-support' web page it clearly states at the top of the page - 'Ask the chatbot, discover how to guides or get in touch with a team member' however there is no facility or link to actually get in touch with anyone. There are 4 exploration links further down the page but on those pages where offered the 'contact us' link simply loops back to the parent page - no help at all. So unless I want to converse with a chatbot (which I do not) it seems that there is no way of contacting 1Password support and I'm posting here on the community forum in the hope that someone from support will get in touch so I can try again with my query (security related). Regards, rmackenz59 ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1094","kudosSumWeight":0,"repliesCount":7,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:153433":{"__typename":"Conversation","id":"conversation:153433","topic":{"__typename":"ForumTopicMessage","uid":153433},"lastPostingActivityTime":"2025-03-22T07:04:00.285-07:00","solved":true},"User:user:16995":{"__typename":"User","uid":16995,"login":"Ivan_K","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/legacyfs/online/onepassword_avatars/userpics/I56SYJQ2GPAO.jpg"},"id":"user:16995"},"ForumTopicMessage:message:153433":{"__typename":"ForumTopicMessage","subject":"1Password Community - feedback.","conversation":{"__ref":"Conversation:conversation:153433"},"id":"message:153433","revisionNum":2,"uid":153433,"depth":0,"board":{"__ref":"Forum:board:lounge"},"author":{"__ref":"User:user:16995"},"metrics":{"__typename":"MessageMetrics","views":121},"postTime":"2025-03-20T02:34:11.329-07:00","lastPublishTime":"2025-03-20T02:36:53.275-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello. Each time I get to new 1Password Community I feel like I was landed deep in the woods, having no idea where to go and how to get to the concrete places I am looking for. It reminds me of some kind of infinite journal where hundreds of people can post. I understand that tags are there to filter and find whats needed. However, as someone who mostly was hanging out around \"macOS\" / \"beta releases\" sections monitoring changes and providing feedback about issues I come across - I miss that very quick overview of whats been going on in the areas of most interest to me and check if some forum members already brought up the desired discussion. In 5 to 10 minutes before I could check for info, possible bugs and fixes at a glance. Now I pretty much have no idea whats going on. Moreover, I just feel discouraged to visit new 1Password Community, since I get a feeling of a \"an endless media consumption deep dive\", like as if I am about to go to a social media site. And that brings a feeling of wasted time or improper use of time. Thus, I pretty much come here to quickly post about the issues or suggestions and leave as quick as possible :-D As long as things are keep getting fixed and improved I am fine with new \"forum\" for sure. But still hoping that it will one day improve in the mentioned areas. Thank you for listening, your feedback on this and have a great week everyone! 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I entered my email and clicked the button 3 times across several hours. Never received the email. Just using Gmail, nothing special. I created a new account to get in. I tried my old email in the creation process and it told me it was already used. So I know it's right. Just FYI. I got the email to verify my new account immediately. 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Filling Username and Password then clicking (Sign In) consistently results in the error, ⚠️ Unexpected Error Please try refreshing the page and submitting again. From the Sign In page, the process consistently works normally. 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