Forum Discussion

Tom's avatar
Tom
Dedicated Contributor
2 months ago
Solved

E-mail notification improvement

Flagged before in another post as a reply, but for 1P_Blake or 1P_SimonH or 1P_Timothy please address at least a topic for which these notifications are send:  
community feedback
experience
  • 1P_SimonH's avatar
    1P_SimonH
    2 months ago

    Hi Tom,

    Thanks for the tag! This isn't something we can configure in the community platform, but the team agrees that the notification emails would benefit from additional information. I'll submit a feature request to see if we can get this improved!

      

1P_SimonH's avatar
1P_SimonH
Icon for Community Manager rankCommunity Manager
2 months ago

Hi Tom,

Thanks for the tag! This isn't something we can configure in the community platform, but the team agrees that the notification emails would benefit from additional information. I'll submit a feature request to see if we can get this improved!

  

AJCxZ0's avatar
AJCxZ0
Super Contributor
2 months ago

Please be sure to request that all email Subject lines are changed to include the topic title, rather than every one being the useless Subscription Update on 1Password Community or New accepted solution on 1Password Community (with no meaningful content in the message).

Proper email headers to enable correct threading, prepending "Re: " to follow-ups, removing the pointless "Hi [Me], [Name] posted a new topic on MM-DD-YYYY HH:MM [A/P]M"* and horizontal rule leaving just the actual content, etc. would be nice, too.

*[Not a complaint about locale- and preference-ignorant date formats, but...]

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi AJCxZ0,

    I've added your request — great suggestions!