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moontofu's avatar
moontofu
New Contributor
4 months ago

Indonesia Billing Payment

Hi everyone,

I am new to this community so your help is highly appreciated!

1. I tried using Blu BCA Master Card to purchase the subscription, however the card read it as 0,00 USD and went failed. I tried 5x already. Do you have any idea if I can use debit card or it has to be a CC?

2. How to switch purchase to in-app iOS if I logged in via email on browser originally?

Thanks!

experience

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  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    4 months ago

    moontofu 

    To protect your privacy and security, we're unable to assist with account-specific questions like billing here on the 1Password Support Community. Please send an email from the email address you've used to create your 1Password account to  `support@1password.com` and include a brief description of the trouble you're having. 

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Billing Payment","id":"message:154771","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:lounge/message:154771","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:19950"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:lounge"},"conversation":{"__ref":"Conversation:conversation:154771"},"readOnly":true,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:154771"},"body":"

Hi everyone,

I am new to this community so your help is highly appreciated!

1. I tried using Blu BCA Master Card to purchase the subscription, however the card read it as 0,00 USD and went failed. I tried 5x already. Do you have any idea if I can use debit card or it has to be a CC?

2. How to switch purchase to in-app iOS if I logged in via email on browser originally?

Thanks!

","body@stringLength":"410","rawBody":"

Hi everyone,

I am new to this community so your help is highly appreciated!

1. I tried using Blu BCA Master Card to purchase the subscription, however the card read it as 0,00 USD and went failed. I tried 5x already. Do you have any idea if I can use debit card or it has to be a CC?

2. How to switch purchase to in-app iOS if I logged in via email on browser originally?

Thanks!

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Indonesia Billing Payment","moderationData":{"__ref":"ModerationData:moderation_data:154782"},"body":"

moontofu 

\n

To protect your privacy and security, we're unable to assist with account-specific questions like billing here on the 1Password Support Community. Please send an email from the email address you've used to create your 1Password account to  `support@1password.com` and include a brief description of the trouble you're having. 

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