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Solved
Mac App Closing
Is anyone else experiencing the Mac app closing itself all the time?
I haven't figured out a pattern to it, but when I try to Cmd + Tab to it, frequently, it's just not there anymore and has closed out. That of course impacts authentication to sites if needed, as I need to unlock (as that beautiful new "unlock with Mac unlock" feature has not yet shipped to prod).
It doesn't seem like it's crashing out - I see no visible signs that it has crashed at least, but it's just... closed. Several times per day.
I am using Tahoe 26.1, 1Password for Mac 8.11.16 (81116035), Safari 26.1 (21622.2.11.11.9).
FYI for future viewers - Ticket ID DAW-82329-397
Support confirmed that they have had reports of issues where the app is closing both with customers who have hidden the app via Cmd+H, and when recovering from sleep.
In my case it appears most prevalent at the moment when recovering from sleep.
No timescale for a fix, or bug ID.
3 Replies
- 1P_SimonH
Community Manager
Hi smallcheese 👋
That sounds really irritating! I'm sorry you're having to deal with that. I did a little poking around and haven't seen other reports of this on the 8.11.16, so I'd like to ask you to create a diagnostics report from 1Password and send it in.
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread
- Your forum username
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!FYI for future viewers - Ticket ID DAW-82329-397
Support confirmed that they have had reports of issues where the app is closing both with customers who have hidden the app via Cmd+H, and when recovering from sleep.
In my case it appears most prevalent at the moment when recovering from sleep.
No timescale for a fix, or bug ID.
- 1P_Dave
Moderator
Thank you for sharing with the community! We hope to get the issue fixed in a future version of 1Password for Mac.
-Dave
issue=PA-867
