I created a Passkey for PayPal today. I thought that I already had one, but it didn't show up when I visited the website. So I attempted to create a new Passkey using my Mac and Safari. For the most part, the setup process seemed to work. Under Manage Passkeys, I could see something like 'macOS Safari'. I closed that popup window, and then I clicked on Manage Passkeys a second time, with the hope of adding a Passkey for my iPhone from this Passkey screen on my Mac. That didn't work. I ended up with two Mac Passkeys for PayPal. So I deleted one of them.
Now I see no Passkeys when I visit the PayPal site via a browser on my Mac. I see a Passkey in the 1Password browser popup, but clicking on it does nothing. On my iPhone, in 1Password, I also see that I have a Passkey for PayPal. But when I visit the PayPal site using my iPhone, it says, You removed this passkey from PaPal. Log in another way.'
So I deleted the Passkey in 1Password and in PayPal. Then I created a new Passkey. The PayPal site now shows that I have one Passkey, which it labels 'macOS Safari'.
I still get no prompt to enter my Passcode in my Mac browser when I try to log in on the PayPal site. I still get the 'You removed this passkey...' message on my iPhone.
I've been through most of the steps in this cycle three times. I have deleted everything related to PayPal Passkeys, readded on, restarted my iPhone, and tried two different browsers on my Mac. Nothing has worked to log into PayPal with a Passkey. (I haven't restarted my Mac, because I have been adding to this message as I try different experiments, over the last hour or so.).
Do you have any advice?
PS. Does 'Passage' mean anything other than this confusingly-named Community Discussion division? On some of your pages, it is implied that the word means more in the 1Password Passkey world, but on other pages, it doesn't.
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not working on PayPal","id":"message:154710","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:15066"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:passage"},"conversation":{"__ref":"Conversation:conversation:154710"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:154710"},"body":"
I created a Passkey for PayPal today. I thought that I already had one, but it didn't show up when I visited the website. So I attempted to create a new Passkey using my Mac and Safari. For the most part, the setup process seemed to work. Under Manage Passkeys, I could see something like 'macOS Safari'. I closed that popup window, and then I clicked on Manage Passkeys a second time, with the hope of adding a Passkey for my iPhone from this Passkey screen on my Mac. That didn't work. I ended up with two Mac Passkeys for PayPal. So I deleted one of them.
Now I see no Passkeys when I visit the PayPal site via a browser on my Mac. I see a Passkey in the 1Password browser popup, but clicking on it does nothing. On my iPhone, in 1Password, I also see that I have a Passkey for PayPal. But when I visit the PayPal site using my iPhone, it says, You removed this passkey from PaPal. Log in another way.'
So I deleted the Passkey in 1Password and in PayPal. Then I created a new Passkey. The PayPal site now shows that I have one Passkey, which it labels 'macOS Safari'.
I still get no prompt to enter my Passcode in my Mac browser when I try to log in on the PayPal site. I still get the 'You removed this passkey...' message on my iPhone.
I've been through most of the steps in this cycle three times. I have deleted everything related to PayPal Passkeys, readded on, restarted my iPhone, and tried two different browsers on my Mac. Nothing has worked to log into PayPal with a Passkey. (I haven't restarted my Mac, because I have been adding to this message as I try different experiments, over the last hour or so.).
Do you have any advice?
PS. Does 'Passage' mean anything other than this confusingly-named Community Discussion division? On some of your pages, it is implied that the word means more in the 1Password Passkey world, but on other pages, it doesn't.
","body@stringLength":"2094","rawBody":"
I created a Passkey for PayPal today. I thought that I already had one, but it didn't show up when I visited the website. So I attempted to create a new Passkey using my Mac and Safari. For the most part, the setup process seemed to work. Under Manage Passkeys, I could see something like 'macOS Safari'. I closed that popup window, and then I clicked on Manage Passkeys a second time, with the hope of adding a Passkey for my iPhone from this Passkey screen on my Mac. That didn't work. I ended up with two Mac Passkeys for PayPal. So I deleted one of them.
Now I see no Passkeys when I visit the PayPal site via a browser on my Mac. I see a Passkey in the 1Password browser popup, but clicking on it does nothing. On my iPhone, in 1Password, I also see that I have a Passkey for PayPal. But when I visit the PayPal site using my iPhone, it says, You removed this passkey from PaPal. Log in another way.'
So I deleted the Passkey in 1Password and in PayPal. Then I created a new Passkey. The PayPal site now shows that I have one Passkey, which it labels 'macOS Safari'.
I still get no prompt to enter my Passcode in my Mac browser when I try to log in on the PayPal site. I still get the 'You removed this passkey...' message on my iPhone.
I've been through most of the steps in this cycle three times. I have deleted everything related to PayPal Passkeys, readded on, restarted my iPhone, and tried two different browsers on my Mac. Nothing has worked to log into PayPal with a Passkey. (I haven't restarted my Mac, because I have been adding to this message as I try different experiments, over the last hour or so.).
Do you have any advice?
PS. Does 'Passage' mean anything other than this confusingly-named Community Discussion division? On some of your pages, it is implied that the word means more in the 1Password Passkey world, but on other pages, it doesn't.
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key?","conversation":{"__ref":"Conversation:conversation:148550"},"id":"message:148550","revisionNum":1,"uid":148550,"depth":0,"board":{"__ref":"Forum:board:passage"},"author":{"__typename":"User","uid":12163,"login":"tim275","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-9.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":629},"postTime":"2024-05-05T12:30:55.000-07:00","lastPublishTime":"2024-05-05T12:30:55.000-07:00","readOnly":false},"Rank:rank:11":{"__typename":"Rank","id":"rank:11","position":10,"name":"Dedicated 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Passkey not working on PayPal","moderationData":{"__ref":"ModerationData:moderation_data:154768"},"body":"
To save you further effort, neither Paypal nor it former owner, eBay, properly support passkeys.
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Thank you, AJCxZ0.
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