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Hi Everyone, I used the Password Generator to create a new password for my 1Password account.  I then took a screen shot of the password and assumed id just type it in the next time and be on my way.  however, there is a character in the password that i cannot for the life of me figure out what it is?  i dont know why they would use such a random character or its just a font issue?  ive tried a "7" and a lower case "L", but im worried im going to get locked out of my account if i keep trying.   what is the character and what buttons do i push on the mac keyboard to find it? desperate for help. thanks 

Summer is fast approaching in the Northern Hemisphere, and many people are preparing for vacations, music festivals, and meetings held somewhere more inspiring than a dreary conference room. In this episode, we explore the cybersecurity implications of travel. Tune in for a refresher on 1Password’s Travel Mode and a travel-themed interview with Gerald Auger from Simply Cyber! Listen now Watch now Episode summaryTraveling soon? ✈️🔐 This week’s episode is your cybersecurity guide for life on the move. Learn how to keep your personal and professional data secure while navigating airports, public Wi-Fi, and local pickpockets.  In Crash Course, we break down 1Password Travel Mode: what it is and how it can help protect your most sensitive information when traveling. Wade then sits down with Gerald Auger from Simply Cyber for a practical conversation about travel security.  Do you have a question about Travel Mode? Let us know in the thread below!

Why I don't get an option to start a new discussion from the Home Screen? Why do Ihave to open a chat and then look for it? The site needs to be used friendly which it is not right now for such cases.

Hi folksI have used 1Password for many years to manage my passwords.  I am from an IT security background and am very comfortable with this technology.  However, my wife is not; she struggles with IT in general, and passwords in particular.  She also accesses some financial websites which use what I consider to be archaic means of logging in, for example, "1st, 5th and 8th" letter of a password that she struggles to remember, when the password has been formulated by Safari (to my way of thinking, this encourages very poor password practices in those who are already vulnerable).  Does anyone here have similar experience, and can anyone offer guidance as to how useful the Family upgrade would be to those in our situation?

Hi,I understand that there is a way to set up 2FA to login to 1Password but I have yet to find it. Can someone help?Thank you,Magda

I wonder if we could have some discussion about the blog post entitled: "What we learned using Ai agents to refactor a monolith"? First off, I have to say that this is NOT written for the average user. From the title to the "Here's the situation:" 2nd paragraph, I'm already lost.  "Go monolith?" "foundation of our product for years?" That's fine if this wasn't written at an average customer level,  but the reaction on mastodon was VERY negative https://1password.social/@1password/116569353856438624 and I find myself having trouble not sliding there too.The diagram that shows "Human - Owns all key decisions" then dumps into an Execute block with only Agents mentioned is VERY concerning for an average 1PW user. Who looks over that code? If this is about improving 1PW developer productivity (which most Ai is all about), I'm pretty confident that EVERY 1PW customer would say: I hired you to provide world class security - if suddenly you want to water that down for some productivi

I’ve had several phishing attempts land in my inbox in the past week or so, all of them different.  Here are a couple of examples. Stay safe friends   

It’s that time of year again! May 7th marked World Password Day, giving us the perfect opportunity to discuss passwords, passkeys, and authentication. We’re also offering three lucky winners a free year of 1Password -- check out the episode to learn how to enter! Listen now Watch now Episode summaryIn Watchtower Weekly, we reveal how people are using AI tools to generate passwords… and why that might not be a great idea. Then, in Crash Course, you’ll learn about entropy -- what it actually means, and what makes a password truly strong. 🔤 Jacob DePriest, CISO at 1Password, joins the show later on to talk about identity security and the future of authentication. We cover password hygiene, MFA, passkeys, and the security challenges associated with ensuring AI agents access and use credentials securely. What did you think of this episode? Let us know in the thread below!

I have tickets open and get no reply from One Password which I find disgraceful. Even if they said they are busy as a reply I would understand BUT NOTHING!! Tickets 596876./599398/,600488/.601358/.602416PLEASE CAN SOME ONE IN ONE PASSWORD HELP ME???

I saw a discount of $2.99 ​​USD for a one-year initial subscription when I signed up. However, after the 8-9 day free trial, I realized I didn't receive the discount. I've contacted several places, but haven't received a response. This is the only place left, so I'm asking here. As you can see in the image, the payment processed was a full amount.

Getting hacked isn’t something anyone likes to think about. But it's possible for even the most tech-savvy and security-conscious person to be duped by an attacker. In this episode, we explain what you should do if the worst ever happens. (Just in case.) Listen now Watch now Episode summarySo you’ve been hacked… Now what?! 😬🔐 Glenn Wilkinson, cybersecurity expert and co-founder of Agger Labs, explains what to do if you, someone you love, or your organization gets hacked. From ransomware to compromised email accounts, Glenn shares clear advice on how to respond, recover, and stay calm under pressure. 😌📲 In Crash Course, we break down the meaning of open-source security. Later, in #Ask1Password, we share tips for helping your team actually adopt 1Password Enterprise Password Manager after a rollout. Got questions, or comments about this episode? Let us know in the thread below!

Hello Everyone, Is it possible to onboard users in 1Password using local Active Directory, or is it limited to invitation emails and sign-up links? Thank you.

Recently, other password managers like NordPass have https://nordpass.com/blog/nordpass-ios-update-notes/#nordpass-4101-latest, which acts the same way the 1Password Browser Extension does, where it automatically saves login info upon logging into an app or website.In theory, 1Password should be able to mimic this capability, correct?It's only available on iOS 26.2 and above, but this capability SHOULD make the hassle of saving passwords & logins on iOS & iPadOS practically non-existent. I've seen that in the https://releases.1password.com/ios/beta/#1password-for-ios-8.12.6-31, there was a patch note that read...It’s now easier to generate and save passwords when you use Autofill....but that doesn't specify whether autosave is incorporated yet or not, and the Testflight beta is at full capacity, so I wanted to see if I could possibly get some clarification.

Hi everyone,Ive been having a recurring issue with biometric authentication (fingerprint) in the 1Password app. Sometimes my finger is slightly wet, or I don't place it correctly on the first try, and the app immediately locks me out and asks for the master passwordFrom a usability standpoint, this feels a bit counterproductive. The whole point of enabling biometrics is to make authentication faster and more convenient, but having only one attempt before being forced to type the full password can be frustrating. Is there any way to increase the number of allowed biometric attempts (for example, 3–5 tries) before the app falls back to requiring the master password? Or is this behavior fixed for security reasons? Id love to know if there's a setting I'm missing, or if this could be considered as a feature requestThanks!

Hi ive been trying to update my payment details on the billing page and the submit button is inactive (just circling). Ive sent 3 emails and one to community and no response. Theres no billing page on the app. Can someone from the team contact me ?  

So this is just a small thing I've been battling for a little while, not sure if a bug or by design. When I go to create a new item via the 1password app on MacOS, specifically an API key entry, I always search for API to get the template, because that's in the title of the credential I want to create so I assume that will get me there. When I search for API, the API credential option does not show up. But when I search key, THEN it shows up as on option. Even if you search for the exact asset by name, it still doesn't show upSo I thought that maybe I was using this wrong or searching for what I wanted incorrectly, But if I search credit then credit card shows up no problem.Same thing for IdentitySo I guess this is a bug report, but maybe a feature request, but maybe 'i might be doing something wrong'?Thanks XD

I keep an error message when trying to post a reply:Content Not PublishedYour post contains invalid HTML. Remove the following invalid tags before publishing: a, a (data-airgap-id), li-user

The thing that really worries me nowadays about using my computer is supply-chain attacks. I have used computers since Windows 3.1 in the 1990s (currently MacBook Pro M1) and have always been safe and sensible when using / running software.However, these supply chain attacks are extremely concerning for me because I can now get infected by something no matter how safe I am... AND when downloading software from official sources. I know that 1Password is designed very well from the blog posts and articles I've read from the company over the years. However, I'm very nervous downloading / updating / running ANY software now.As LastPass has been hacked multiple times in the past, and now Bitwarden, it would be good if someone from 1Password could write something to address this changing threat landscape. 

The 1Password community may find the following Reddit discussion to be of interest:  1Password Backups and Restoring from Local 1Password Backup.The author discusses the importance of maintaining a local backup of 1Password data, and – most importantly – describes options for restoring those data.cc:   @haukeg

Problem Statement: Organizations often need to share credentials with third-party vendors, contractors, or internal teams for specific tasks. Current sharing methods in 1Password typically grant full access to the secret, including the ability to view and copy the username and password. This poses a security risk, as it exposes sensitive credentials to individuals who only require access to the service, not the underlying login details. There is a clear need for a feature that allows users to use shared credentials without seeing them. Proposed Feature Name: "Direct Launch & View-Only Access" or "Secret Tunneling" Core Concept: This feature would enable users to share credentials in a way that allows the recipient to directly launch an application (RDP, SSH, Web App) using those credentials, without ever exposing the username or password. The recipient would essentially be "tunneling" through 1Password to access the target service. Detailed Feature Proposal

I'm aware of the formal Affiliate Program on CJ Affiliate, however CJ is a high threshold affiliate program with a tax ID, etc.I'm wondering if 1 Password has a simple referral code I can send to people to sign up. I sign up clients, friends, and followers weekly.1Password is easy for tech people but the majority of non-tech people can't be bothered by this stuff and the conversion of direct personal referrals is higher than posting on social media via an official program like CJ. I use CJ for my formal social media partnerships and it's not a great match for 1Password.It would be appreciated to get some kind of credit for it, since none of them would sign up without my help. Almost every other platform has something like this. 

Hey @1P_Dave and @1P_Blake - I hate to be another voice of anger around 1P customer support, but its my only choice.Customer support issue:Account deleted. I have been using 1P for many years, loving it, but wanting to onboard my wife and 2 kids. It has always been such a hurdle to get it setup and to get the wife and kids to understand how to use, so I have out if off for years. Well the other day, my wife asked for a CC# and I was tired of sending her a link for the temporary view - so decided to bite the bullet. I asked her to download the iOS app so I can just get her setup at least. After she downloaded the app on her phone, we realized my account was associated on it -  as years ago I had her download it and I logged in for something. Ok, no problem, I just need to remove my account and allow her to create one from my Family Plan QR code. In an attempt to remove my account from her phone app, I found the Delete account and assumed that meant delete from this app, but no -&nb

Hi everyone, I’m stuck after upgrading from 1Password 7 to 8 on iOS and hoping for guidance or confirmation from others who’ve seen this.I was using 1Password 7 with a local/standalone vaultAfter upgrading to v8, my account is frozen and I can’t access my dataI’m sure my password is correct and I still have my Secret KeyI did not create a recovery key (missed that step)I only have iCloud backupsWhat I tried:Wi‑Fi + cellular fully offOpened 1Password 7 offlinev7 no longer shows the local vault and only pushes account sign‑inI can’t access data in v7 or v8Support replies are very slow (a week+). So far the only suggestion was to delete my account, which I don’t want to do unless I know recovery is impossible. I even asked if they could temporarily reactivate my account (trial or paid month) so I can export my data — still no response.Question:how i can get access to my account for a couple of days just to extract my data I think i got my account active again and they send me th

I’ve suggested this perhaps years ago, but it still hasn’t been fixed. When you add an item in 1Password, for example, a pop-up message shows allowing you to go to the new item. Please add the ability to dismiss these popup messages, as multiples of them can stack, and you can’t dismiss them manually. In other words, it gets in the way.Thanks

We've long been fans of Jamie Bartlett, a technology writer best known for books like The Dark Net: Inside the Digital Underworld. He's just written a new book called How to talk to AI (and how not to), which felt like the perfect moment to bring him onto the Random but Memorable podcast. Listen now Watch now Episode summaryAuthor Jamie Bartlett joins the show to unpack an important skill: using AI without giving away more than you intend. Whether you’re experimenting on your own or managing AI usage across an entire organization, this conversation will help you stay in control. Jamie’s advice covers everything from misplaced trust and oversharing to the subtle ways prompts shape responses. Plus, in Watchtower Weekly and Crash Course, we connect the dots between AI and security, unpacking our recent 1Password Unified Access announcement and the concept of credential brokering. Got questions, or comments about this episode? Let us know in the thread below!