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best practices
201 TopicsFeature request - Force 1password to sync
I would like, like many requests before, an option to force the sync. I know I can lock/unlock and everything should sync but that is not efficient. I have seen this asked before and everyone answers that it should just happen and/or lock/unlock the Mac desktop app. Please just add a sync now button! The automatic syncing is great but does not always work. It is probably related to the app going to sleep in the background such as due to time, Mac sleeping, etc.... Just add the button!70Views4likes2CommentsUnable to use Yubikey with 1Password desktop client in Ubuntu 26.04
Hello all, I'm not able to use my Yubikey to sign into the 1Password desktop app running on Ubuntu 26.04. I've tried installing the client using the instructions for setting up apt and installing it that way but haven't been able to get it working. I've also installed it using the RPM as a direct download. I don't see any guides on the site that explain how to do the PAM config but I've done a number of versions of that config with no luck as well. There is no "Unlock using system authentication" option in Settings either. I just get prompted to touch my Yubikey and it doesn't flash and when I touch it nothing happens. I'm also not prompted for my UV pin. I can sign into my 1Pass account in a browser with no issue and use my Yubikey with everything but the 1Password app which I'm trying to get going so I can use the browser extension. Is there anyone that can offer help or point me to detailed technical documentation about how 1Password expects systems to be configured to support the same authentication methods the website supports? I've tried the following three authentication flows on the desktop app. QR code scanned with my mobile device Clicking the "Sign in on 1password.com" option Manually typing my login credentials, etc. 1Password version in all attempts is 8.12.21.27Views0likes1CommentPlease make the system tray icon customizable to comply with OS design standards (monochrome)
1Password has been flip-flopping between colorful and monochrome system tray icons and is now in an inconsistent state across operating systems. Please let us select between the colorful icon and the monochrome one. By catering to one set of users, you have isolated others. Your "evolving our design language across 1Password to create a more consistent experience." reasoning is flawed by the mere fact that you do not have a consistent design across OSes. A more "cohesive and predictable experience" would be an app that actually looks like it belongs in the OS you are using, rather than standing out as the sole exception. Regarding consistency, on MacOS, you follow the OS standard of a monochrome tray icon which looks native: But on Linux and Windows, we are forced to use the colorful option, which at least on KDE does not align with the design standards. Frankly the colorful icon does not comply with Windows design standards either: While we're on the topic of native integration, the Safari plugin also ditches the native monochrome icon, again diverting from OS design standards, which was a strange decision considering it used to be compliant on older versions: Current: Compliant: This was the behavior of 1Password 7, but ever since 8 you have forced the full color icon down our throats, design guidelines be damned. This was brought up years ago, but for some reason my account was deactivated, so my comment is now marked as "anonymous". Choices are good, for those who would rather focus on visibility they can opt-in to the color icon, for those who prefer consistent design, the monochrome icon should be available - arguably by default.36Views0likes1CommentFirefox extension not being updated or mainted
Is there going to be any updates coming to firefox extension soon? It's been two months since the extension has been updated and chrome was updated two days ago. It would be nice if the firefox extension got a little bit more love like chrome and was updated more promptly to match current version of everything else in the ecosystem. Thank for the help in advance!Solved166Views1like8CommentsMigrate Family Account into Private account
I am currently the owner of a family account, but am the only family member that is using it nowadays. So I want to move my passwords to a private account, without losing the entries. All passwords are already in the private vault. I can't find anywhere how you can do this. There is a lot of info on moving private to family, but not the other way around. Can anyone guide me on this one?23Views0likes1CommentHow to change synch locations...
I want to change the Synch from Dropbox to iCloud - is there anything special to do or to watch out for?I don't want to screw anything up. I'm humming 1Password on 2 Macs, phone and iPad, but Dropbox will only let me synch to 3 out of the 4 without a paid subscription. With iCloud, theoretically I can synch all 4. Thanks, Martin33Views0likes1Commentcharged twice for annual subscription
i recently paid for my annual subscription via the apple app store in April, and noticed with the new price increase that they're attempting to bill me again this month for an annual subscription with the new increased price. i have the option to cancel, but i'll lose access to my subscription despite paying for the year in april. support has not gotten back to me despite reaching out multiple times. anyone have any advice? thanks!!48Views0likes1CommentCopying and Pasting Icons
I first commented on the subject of loosing the ability to copy and past icons in version 8, some four years ago. Since then I have mislaid my community login and password and so have reenrolled as a new user. I administer a family account. We have collectively, 7 x MAC desktops, 2 x Windows desktops, 7 x iPhones, 8 x iPads. The ability to create entries in 1Password with identical icons is important to all users. For those, less technically confident, the icon provides a secure and confident way to recognise entries - many within a shared vault. Individuals, when automatically offered the upgrade in their 1password app, thought, as instructed by me over many years, to keep their apps up to date for security reasons. Having upgrade their iPhones, iPads etc to version 8, the very first calls and emails to me, concerned the loss of the ability to copy and paste icons. Many thought it was a misunderstanding of the new version 8 - it wasn't. We still appear, not to have addressed this issue? As a consequence I had to uninstall everyones version 8 and reinstall versions 7. As I type this on a MAC desktop, I am the only user running version 8 on any device!! On my iPhone, I am running both versions, just so that I can utilise the 'copy and paste icon' facility. Although you have provide in version 8 a 'dropdown' below the icon (in edit mode) providing 'choose a photo' and 'choose a file' - neither of these provide a suitable resolution to version 7 'copy paste'. We use 1password in our family for everything, having spent years drumming into everyone the need to be secure and adhere to good password practices. I feel everyone is missing out on he update of version 8 JUST because of a 'copy and paste' issue. Please can you address this ASAP ? I'm sure that many have similar views even though the numbers may not reveal themselves in your community forum - Out of our family, I am the only community user, but they all have the same issue - their may well represent many other users who do not visit the community forum. Thank you157Views0likes3CommentsI am extremely disappointed with 1Password. They've raised their prices but haven't fixed the bugs
I am extremely disappointed with 1Password. They've raised their prices but haven't fixed the bugs, even though I've written fivedetailed reports about the bugs, and no one has responded. The close button is missing in the upper right corner. Could you please, while increasing your fees, refrain from using a large amount of untested AI code? The fact that this bug exists indicates that your testing is a complete mess. Furthermore, bug reports and customer service requests were submitted 5 business days in advance, but no one has contacted me.52Views0likes1Comment