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167 TopicsUpgrading from 1Password 7 to 8 supposed to get 1 year free but did not
Hello, I saw in my 1Password 7 app that it was offering a 1 year free subscription if I upgraded to a subscription prior to January 1, 2026. I checked the date and today was December 31, 2025 so I performed the upgrade and was told that the code was invalid. I checked my account after the upgrade and it says I only have a 14 day trial. I emailed support but given how difficult it is to contact support, I am concerned that I will not hear back until after January 1, 2026 and will be told that the 1 year free upgrade has passed. Has anyone experienced this same thing and is there a way they will still honor the code that they claimed was active until January 1, 2026? Issues like this sew significant doubts in the mind of security minded folks especially when it comes to a security tool like a password manager.Solved178Views0likes8CommentsFeature request - Force 1password to sync
I would like, like many requests before, an option to force the sync. I know I can lock/unlock and everything should sync but that is not efficient. I have seen this asked before and everyone answers that it should just happen and/or lock/unlock the Mac desktop app. Please just add a sync now button! The automatic syncing is great but does not always work. It is probably related to the app going to sleep in the background such as due to time, Mac sleeping, etc.... Just add the button!5Views0likes0CommentsWindows Hello appear inconsistently
I want Windows Hello to appear every time I try to log into or use 1Password, whether it is the app in the task bar, the website, or the browser extension. Anything that could provide access to my vaults. I have been unable to make this happen, even after setting the auto lock to 2 minutes. Also the task bar app requires me to manually lock to have windows hello appear at next use. It doesn't auto lock. Please provide info as to how to make Windows Hello appear any time I want to open 1 password.Solved36Views0likes3CommentsAllow Flyover above focused field
By above, I mean higher on the screen, not up a layer. The flyover is constantly in the way of important details or just obstructive. When filling out forms the flow is down, so opening the flyover down covers the next field. Please allow for opening the flyover UP so as not to obstruct the next field. Might as well add opening the flyover to the RIGHT as well. Just give us options.8Views0likes1CommentLogin with QR - a risk?
Hello, I have a concern on the login with QR. I’ve read how it securely sends my secret key and master password and how I need to verify on the approver device but if someone had my password manager open or even forces me (say biometric unlock) to open then they could login on their device They would go their separate way with their device disconnect from the internet so my unlink or secret key change would make no difference and view away all my content. given this is there a way I can turn that option off. I haven’t tested yet but if 2FA is on does that still need to be entered? I guess that’s a potential solution.Solved162Views0likes22CommentsSetting up 2FA on a new Iphone
I've been running 1password on my Mac & Iphone. Since replacing my Iphone with a new model, whenever I log into the mobile 1password app, I see: "Two-factor authentication Required" but it's not obvious what I need to do to set that up. I am using the Family version and I do not see an option for setting up 2FA on the mobile app. Can anyone point me in the direction to resolve this? Thank you!20Views0likes4CommentsiOS App Device Independent PIN Unlock
Hi, is there any way to have the a quick unlock of the App with a PIN that is not the PIN of the device itself? I don’t want to use biometric unlock. And I am using an alphanumeric PIN for the device itself that I don’t want to use for the app as well.10Views0likes0CommentsTwo Sites - Two IDs - One Password
I use two different web sites where one uses an e-mail address such as noname@nosite.com and the other just uses noname. They share an ID database so they share the same password and there is no way to change this as I'm just a user, not a developer or administrator. Is there a way to save the login information in 1Password so that I don't have to remember to generate a new password for one then manually update the other entry? Thanks for the help.Solved13Views0likes1Comment