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11 TopicsNew Forum feedback
At the moment I prefer the old forum. It was much more logically structured and easier to find stuff on and just browse topics. Maybe I just need to learn it more, but if something needs learning, then it's not intuitive. I would like the option to replace the infinite scroll pages (which you still need to click a button to show more), with standard pagination. Pagination shows up in your browser history, which makes it possible to jump to a specific page of posts you've previously visited. If you lose your place in these infinite scroll pages, you have to click Show More and scroll to the bottom and repeat, over and over again. Why? It's much more tedious than just jumping to a page in your browser history with one click. On the main Discussions index page there's no introduction to each of the 4 main sections to tell you what is in them. Lounge? What's that for? What type of posts should go in there? Same with Device Trust - what is it? Password Manager should be obvious, but it could mention that all flavours of 1Password are discussed in there (mobile, desktop, browser extension, Mac, Windows, Linux etc.). I would guess a lot of people have no idea what Passage is, and from this page they still wouldn't. Under these 4 main topic areas there needs to be direct links to sub-sections, so for example, you can go directly to the iOS posts in the Password Manager section, rather than having to click Password Manager and then the IOS tag in the Categories box in the side panel. I've no idea what Device Trust is! Even the Welcome to the Device Trust forum post doesn't say what it is or what you should ask in there. There needs to be more sub-categories in the Betas section. All betas, for all operating systems, for mobile, desktop and browser are lumped together with no way to filter. How do I find posts about only the Mac Chrome Beta browser extension? I can't. Why do the URLs not match up with the Breadcrumbs at the top of the page? For example, If you go into the Discussions > Lounge section, the URL is: www.1password.community/category/discuss/discussions/lounge - what are the extra red bits for? Also, the URLs for Resources and Champions are /connect/ and /advocacy/ - more inconsistency. Why is the Password Manager section not called 1Password, as that is the name of the product across all platforms that people will recognise? Inconsistently, it is called 1Password in the URL for this section! www.1password.community/category/discuss/discussions/1password When you click into an individual post or tag, the sidebar disappears so you can't navigate directly to another tag without having to retrace your steps. Why does the Discussions item in the menu bar have a drop-down with its 4 main sub-sections listed, but the Groups item doesn't? And why are 1Password Administrators and 1Password SDKs designated as groups and not discussions? They appear identical in functionality and UI once you click through. That's most of the things I've noticed so far. Overall I think it's been launched too early. There's too many inconsistencies and illogical UX decisions. Because you've launched it in this state, search engines will be indexing the current content under it's current broken and inconsistent URL structure making it difficult to fix without lots of broken links (or lots of redirects).123Views7likes2CommentsChampions can't form below but can be docs'd by Google and slapped five
Mixing site feedback with everything else in a "Lounge" seems less than ideal, but since there is no other practical feedback mechanism, here it is. On the Champions page, step one - Sign up - says to "Fill out the form below". There is much below, but no form. Above is a "Become a Champion" pill which links to a Google Docs form, which may not be a favourite choice for privacy-minded folks. Lower down is another pill for the Spotlight Q&A linked to another form, this one hosted at slapfive.slapfive.com by a Customer Marketing Platform with a privacy policy which those privacy-minded folks might not like if they make it past the definition of Country as "Massachusetts, United States".42Views0likes0CommentsMissing Markdown
Please add the missing support for any of the Markdown which is not rendered: # Heading 1 to ###### Heading 6 **Bold** _Italic_ > Block quote 1. ordered list - unordered list `code` Rule --- [Markdown Cheat Sheet](https://www.markdownguide.org/cheat-sheet/) link | Table | Table | ``` code block ``` Footnote[^1] [^1]: This is the footnote Term : Definition of the term ~~strikethrough~~ - [x] task list item - [ ] task list item :smile: emoji ==highlight== H~2~O subscipt πr^2^ superscipt PS. Please also provide an option to not use the WYSI(almost)WYG editor including the ability to preview a post.39Views0likes3CommentsOld (new forum) forum user needs UI help
Hello everybody. I am a very long term, but not technical, user who is not shall we say a daily visitor to our (new/old) forum. I've recognized the need and used 1Password since version 3. The new forum looks very pretty with the tags and endless scroll of posts. But I really could use some help with the forum. It seems to always start the the newest post and you have to scroll endlessly again each time on. There's no Mark Posts Read I'm used to using. No distinct pages and index to go to. Just like with old newspapers I find great utility in browsing pages of posts and not being a slave to Search and tags. I've participated on my BBS's prior, but this seems different to me. If you saw my own personal 1PW and attempts to Tag you'd know why. Perhaps there might be a referral to the general use of tags someone might generously provide the would make them useful to use? Is there some index of Tags like there isn't of Pages? How do I know what to use because I'm not great at search? Do I just create any tag I feel like using? I think that would not work for the community any better than myself. I do not even see a way on this 1st post to create my own tag. Well I just wanted to ask for some help and there might even be others that could use it. Thanks HELP., COMMUNITY_USAGE, UI, TAGS121Views2likes3CommentsNo Notifications 🔔 (sometimes)
When clicking the bell icon (🔔) with or without the blue dot (🔵), the Notifications page will often open to show "No Notifications" where there are Notifications. Reloading the page, or opening it in a new tab or window, will usually show the Notifications. Sometimes reloading the page showing Notifications will show the "No Notifications" page.41Views0likes3CommentsWhere is 2FA? Where is passkey?
The minimum expectation for account security on any random web forum is a TOTP based second factor, but this is no random web forum. Just about every instance of the popular forum platform Discourse and many others offer modern account security and work well with 1Password. It's no fun having your customers second-guess you choices of technology partners, but while something like the lack of dark mode is an example of a disappointing failure, this is almost unbelievable.Solved167Views8likes2CommentsMissing post: Watchtower Score not increased by MFA, passkeys or better passwords
Some days before the forum migration, I posted Watchtower Score not increased by MFA, passkeys or better passwords which had some useful contributions from 1P_Dave. This post no longer turns up in any search I've tried and is missing from the posts which show up under Contributions on my Settings page. While a post getting lost is no big deal, while the forum was offline I worked with several of the excellent support staff and we made some useful, interesting and material discoveries with the promise of more to come. Since no-one but they and I will ever see these, I said that I would update the thread. For reference, the main part of my initial post was Months ago my score for over five hundred (mostly Login) items was N. Since then I have • replaced many tens of VERY GOOD passwords with EXCELLENT passwords, • added tens of one-time passwords†, • added around ten passkeys, • archived around ten Login items with GOOD or VERY GOOD passwords and no one-time passwords or passkeys, and • added around ten Login items with EXCELLENT passwords, one-time passwords, and passkeys. There are now no Login items with Two-factor authentication† or Passkeys available, or any of the other drop-down categories. My score is now... N - that is, unchanged. According to How to improve your Watchtower score in 1Password, at the very least Enable 2FA is one of the changes which should have increased the score. PS. Requiring tags and having the current fixed set of tags which exist without explanation is worse than harmless, since it undermines the utility of useful future tags.Solved58Views0likes3CommentsDouble-u double-u double-u
Possibly the least important regression in the forum change, but not only is that www. unwwwelcome, but even the redirect (in the wrong direction) is broken, e.g. 1password.community/signin redirects to www.1password.community/? This change to add the "www" and make it canonical also impacts the ability to search and index the site, though that is not as bad as the fact that most of the indexed text for this forum's pages is This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Or 1Password Employees. 1Password Products. PS. The forum insists on ignoring our provided text when it's a forum link, replacing it with the title. I had to remove the https:// for the example to be correctly presented.51Views0likes1Comment