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discussion
386 TopicsBad layout in search view
While searching for something, there is zero pixel spacing between the accented highlight section and the first element of the scroll view below. Also, the buttons on the right-hand side are strangely wide in their horizontal spacing. From my designer POV, the easiest fix would be to decrease the height of the highlight block and insert some vertical bottom spacing. This is 1Password 8.11.6.44Views1like2CommentsHow does the recovery of a private vault in the Family account work
I’m trying to wrap my head around how private vault recovery works when someone forgets their Master Password. From what I understand, the Master Password plus the Secret Key are used to lock and unlock the keys that actually protect all the vault data. The client device generates the Master Unlock Key each time a user accesses 1Password by providing the Master Password, which is combined with the Secret Key. The asymmetric keys that are kept securely encrypted on the server, right? If the Master Password is lost, the user can’t generate the Master Unlock Key to obtain keys, so they can’t get into their private vault. At that point, the account organizer can start the recovery process. What I don’t get is: what additional piece of information does the organizer and/or the server have that makes it possible to get back the keys needed to decrypt the vault? I realize that the recovery process also involves extra safeguards, such as a secure email, which should keep outsiders locked out even if they somehow got the Secret Key. But if some piece of recovery data really is stored on the servers, what’s stopping a malicious insider from bypassing the email step and taking over the vault? Could you point to documentation that explains this? Thank you!18Views0likes3CommentsTrouble with Bank of America app
Greetings all, I'm having trouble with my Bank of America app, in that, 1Password won't auto load into it, except every once and a while. ( Every once and while, password will load, after a failed attempt to auto load the username.) And if I try to copy and paste from 1Password, I can copy either the username or the password, but after pasting one of those, when I go back to copy and paste the remaining one, the original one I've pasted is gone. What's frustrating is, that at least once in the past, both the username and password auto loaded as expected. I'm using an Android S23 FE. Thanks.33Views0likes4CommentsSafari extension broken for multiple years + generally more glitchy and worse experience over time
I'm currently using two profiles in Safari, and logging in, in the extension, just doesn't work, and it hasn't worked for years. One would think this is a foundational issue and should be very high on the priority list, but update after update and no fixes. Once in a blue moon you manage to login and maybe the auto fill will work, maybe. Other times you can login a thousand times and you still stay logged out. I've been a customer for over a decade, but my renewal is coming up and I just can't motivate paying for another year of this not working. On top of that, ever since the move to Electron it seems the app is getting worse and worse over time, I still miss the snappiness of 7 (Rust doesn't help when the interface is blocking). Since I have to use the global auto fill due to extension not working correctly it's a hit and miss, sometimes I finds the login, sometimes not, and it's slow, so very slow (comparatively). This has been at least an issue on my last five Mac's, so it's not a "your machine thing". I know this might come off as whiny and not very solutions oriented, but I've seen the threads, it is a known issue and has been for a long time.78Views0likes8CommentsHOA PORTAL SIGN IN
I have what may be an unusual sign in problem using 1Password. My HOA has a resident portal for use by the community members. If I try to login using my email address as my User ID and a Password that was randomly generated, I can do so directly from my Bookmarks on my Firefox browser. However, if I try to log in through 1Password from the site saved in my vault (which contains my email address as the User ID and the same randomly generated Password) I am unable to do so. I have carefully checked that the User ID and the Password saved in 1Password match the User ID and Password recognized by my HOA's resident portal. I have no idea why one way works and the other does not. The URL for the HOA's resident portal is: https://fsrauthserv.connectresident.com/core/login?signin=d1ab. Has anyone else had a situation like this? Is there a fix? Thank you.10Views0likes1CommentGenerated password is on a breach list
I was going through changing some passwords that haven't been changed for a while and one of the sites I changed using 1password came back on a different password manager with the message This Login's password is compromised! This password was found to be on a list of known breached credentials. We strongly suggest that you change it. Has anyone else seen this? What are the chances that a randomly generated password by a password manager (like 1password) has already been found in breached credential data. It certainly isn't zero. I have 2FA on the account too, but I was thinking using passwords are like playing Wack-a-mole. Some of my sites won't take passwords longer than 12-16 characters and are certainly not sophisticated enough to use passkeys. Alan16Views0likes0Comments