1Password for Windows app keeps requiring encryption key transfer
I have a business account that uses SSO for authentication. I am able to authenticate in the browser just fine and use the browser extension with no issues. When I sign in to the Windows app via SSO, I am asked to transfer the encryption key from my browser. I am able to do this successfully, but I keep having to transfer the key every day or two. Is there a way to prevent the encryption key transfer from happening or to get it to stop repeating?
Migrate users to Azure AD - Expiry
Hi, We are starting to move our users from password/recovery kit to Azure AD integrated. This has been going fine and we started by using a AD security group to provide the access. We had planned to use this group moving forward as we roll people onto the Azure AD SSO/SCIM, but it appears that the migration expiry date of the group is a fixed date from when the group was added. I would like not to have to create a new group as I migrate users, but I also don't want to move them all in a hail-mary fashion and add them all to the group now. Is there any way to change the migration expiration date? It appears that I can only set the maximum time as 30 days. I'm also afraid to remove the group and re-add this as it might invalidate the users who are already using the Azure SSO. Thanks for any information Jonathon Page
Assistance Needed: Users Unable to Access 1Password After Sign-In Method Change
We recently switched our sign-in method to Microsoft, but several users did not complete the 1Password setup process within the 30-day window and are now unable to log in. Performing an account recovery doesn't work. What is the recommended process to resolve this and restore their access?
User account still active in 1Password even though disabled/deleted in Okta
Hello everyone, we recently found out we still have an active user in 1Password that was created using User Provisioning through Okta. Now, the user has since been disabled and deleted in Okta, but in 1Password it still shows as active. How can we disable the user in 1Password? I can't find an option for that.
SSO in Edge giving me error 400
I've been running 1Password using Azure SSO authentication for some time now and it's been going relatively smoothly. Yesterday I had one user complain they were getting the following 400 error: I've done troubleshooting for this user and we've found that when they are signing in through Chrome (their secondary browser) then it will sign in fine, but signing in through Edge or trying to recover their account through Edge results in this error. I can't put my finger on what could be causing this although I have a feeling it's something quite simple. Has anyone else had anything previous and can advise? Many thanks in advance.
1Password Identity Provider Migration Tips
Hello, My company is currently utilizing Cisco DUO as it's sign-in identity provider. I am taking the charge in migrating our systems over to using Microsoft 365 SSO rather than 3rd party systems. This includes migrating 1Password over to Entra ID login. 1Password has a great documentation on how to setup a new identity provider, but I was hoping to see if anyone had any tips on migrating between identity providers (Cisco DUO --> Microsoft Entra ID). My current understanding is that, once I disable the Cisco DUO connection, all non-owner users will be required to setup a password and download their Emergency Kit using the recovery process. Then once the Entra ID connection is made, all users will then be prompted to login again using their Microsoft accounts to register with the new identity provider. Is there any way around this process to make the migration smoother? Additionally, does anyone know if you are able to test the connection with the new identity provider before de-activating the current one. I'm just looking to reduce the downtime on my users. Hoping someone smarter than me has some answers. Thanks!
