Solved

Support for Zen browser

Forum|Forum|1 year ago
August 1, 2024
115 replies
21330 views

Hi!
There's this new browser called "Zen browser"
It's based on Firefox but the 1password extension doesn't work with the desktop app

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Best answer by 1P_Dave

Hello folks,

I'm happy to share that you can now add Zen Browser as an additional browser to 1Password for Windows. Follow these steps:

Install 1Password in Zen Browser from the Firefox Browser Add-ons Store
Add Zen Browser as an additional browser to 1Password: Connect additional browsers to the 1Password app

A couple of notes:

Make sure that Zen Browser is installed system-wide with admin permissions in the C:\Program Files folder.
Zen Browser is not an officially supported browser and you might run into unexpected issues. If you see those same issues with a supported browser like Firefox then let us know by starting a new discussion and we can investigate.

-Dave

Show previous replies

S

samwdp

@1P_Davetrusted browser support Windows has been open for 2 YEARS. This is something that has not been addressed or communicated other than "We will go to the team". This is clearly not a priority. For basic accessibility reasons this feature not being on the worlds largest OS is frankly irresponsible. I understand that 1Password makes most of its money from corporate entities and you want to make it "Secure" but you already provide developer tools. Just make this a "Developer" option to bypass the security of known browsers and give us a custom browser list. Surely this will cater for the needs of those that actually need to make use of this.

A

Alexei_Drekker

Good Lord. Not a single real update on this. The fact that they are able to have an entire platform with a reduced feature set is ridiculous. 2 years and a lack of feature parity for a product people pay for.

G

gshorr

The response here is that adding specific browsers isn't a long-term solution. I will agree that it isn't a long-term solution. However, given that this feature request for parity between mac and windows has been open for 2 years, I think that the people here are not asking for adding Zen to be the long-term solution.

We are asking you to add Zen as a compatible browser as a short-term solution until you figure out how to get the trusted browser feature for windows to work.

Please. Give us a short-term solution. At the very least, give us an actual concrete timeline as to when windows will get the trusted browser feature. If you can't give us the latter, you really should give us the former.

Also, please remove the "solved" mark. The problem is not solved for windows.

loggor

Just decided to give Zen a try and stumbled on this issue. It's sad to know that there's a work around for Mac and none for Windows.

M

madethisforzenbrowser

Yeah it's a real bummer. I switched to 1password in October but after seeing how this issue has been handled I've decided to cancel my subscription. I'll keep using it until my billing period is up but if they can't keep the experience consistent across platforms by then I'll move on.

spyder

This fix has been working well enough for a while - I'm not offended by needing to manually link a browser that's still advertised as in beta.

But over the last few days the extension has refused to connect to the 1password binary because "a newer firefox version is available". It seems the app is now confused and thinks I'm actually running firefox but it fails some sort of validation check.

Zen has already updated to build on the latest firefox (136.0.1 as of March 11).

A

alt0

The same issue here: extension reporting a connection problem. For now, I've managed to fix it by removing Zen.app from the authorized browsers and then adding it back in.

L

lp0101

I understand that maintaining a list of trusted browsers is unsustainable, and the ability to add browsers yourself is certainly the right move.

That said, not maintaining the list while the Additional Browsers feature is only available on a single platform is not a good move. Part of the reason I (and I'm sure others) choose 1P is the seamless integration between browser and desktop application, so just suggesting "don't use that" is not great.

F

faser

@1P_Blakewhat is the current status on supporting Zen on Windows or Linux? And please don't tell us that you are "working on it", but a specific status and an estimated timeline.

1P_Blake

Community Manager

Hey @faser -- the current status remains unchanged.

The team still plans to bring the custom browser feature to Windows, but we don’t have a specific timeline to share. I know that’s not the answer you’re hoping for, but it’s the most accurate update available right now.

As soon as there’s news to share, we’ll post an update here.

B

bitteOrca

If you have no timeline then you absolutely need to change your policy of not approving individual browsers anymore until custom browsers are supported on Windows and Linux. Telling people that they can use a feature that only exists on one of the many platforms you ship clients for is simply not a solution.

G

gshorr

With Chrome breaking uBlock Origin in a couple of months, I will finally be making the switch to Zen browser. The question becomes, will 1password support Zen by then? If not, I will finally make my jump to BitWarden after being a paid subscriber to 1password for quite a few years.

Will you support Zen browser? Will you bring feature parity to Windows for custom browser support? If not soon, you lose a long-time customer and promoter of your product.