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\"QR detection failed\" for Okta when QR code is visible on the screen","id":"message:59051","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password-work/message:59051","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:3351"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password-work"},"conversation":{"__ref":"Conversation:conversation:59051"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:59051"},"body@stripHtml({\"truncateLength\":200})":" I can get my Okta setup to display a QR code, but when I tell 1Password to look for it I get the message \"QR detection failed\" even though the QR code is clearly visible on the screen and all my secu...","body@stringLength":"950","rawBody":"
I can get my Okta setup to display a QR code, but when I tell 1Password to look for it I get the message \"QR detection failed\" even though the QR code is clearly visible on the screen and all my security options appear correct.
\n\n
I can get the Okta setup to text me a URL, but neither that URL or any combination of the two codes at the end of it suffice as the OTP setup, giving \"The one-time password URL is incorrect: check the URL and try again\" in the OTP box.
\n\n
Background:
\n\n
Some time back, I had 1Password successfully configured to do 2FA for my company's Okta SSO mechanism.
\n\n
Then I had a problem with my phone and IT deleted all of my Okta configs, not just the offending one.
\n\n
Is there an obvious fix or workaround to get this going again?
I can get my Okta setup to display a QR code, but when I tell 1Password to look for it I get the message \"QR detection failed\" even though the QR code is clearly visible on the screen and all my security options appear correct.
\n\n
I can get the Okta setup to text me a URL, but neither that URL or any combination of the two codes at the end of it suffice as the OTP setup, giving \"The one-time password URL is incorrect: check the URL and try again\" in the OTP box.
\n\n
Background:
\n\n
Some time back, I had 1Password successfully configured to do 2FA for my company's Okta SSO mechanism.
\n\n
Then I had a problem with my phone and IT deleted all of my Okta configs, not just the offending one.
\n\n
Is there an obvious fix or workaround to get this going again?
"},"Conversation:conversation:59051":{"__typename":"Conversation","id":"conversation:59051","solved":false,"topic":{"__ref":"ForumTopicMessage:message:59051"},"lastPostingActivityTime":"2024-04-10T13:36:00.000-07:00","lastPostTime":"2024-04-10T13:36:00.000-07:00","unreadReplyCount":9,"isSubscribed":false},"ModerationData:moderation_data:59051":{"__typename":"ModerationData","id":"moderation_data:59051","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:59051_1":{"__typename":"Revision","id":"revision:59051_1","lastEditTime":"2024-04-03T07:33:19.000-07:00"},"ForumReplyMessage:message:59055":{"__typename":"ForumReplyMessage","id":"message:59055","conversation":{"__ref":"Conversation:conversation:59051"},"author":{"__ref":"User:user:3351"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password-work/message:59051/message:59055","revisionNum":1,"uid":59055,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password-work"},"subject":"Re: 1Password \"QR detection failed\" for Okta when QR code is visible on the screen","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:59055"},"parent":{"__ref":"ForumTopicMessage:message:59051"},"body":"
Alas, no joy. I attached a screenshot of what I saw. Note the entire QR code was visible, but I truncated it in the screenshot.
\n\n
","body@stringLength":"491","rawBody":"
Alas, no joy. I attached a screenshot of what I saw. Note the entire QR code was visible, but I truncated it in the screenshot.
\n\n
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