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BlueGator152's avatar
BlueGator152
New Contributor
1 month ago

Linux SSO login issue

When trying to log in on an account behind Google SSO for business account on Linux, after I see the
"Redirect Complete You may now close this page, my app just hang's on a spinner.

22:52:32 $ uname -srm
Linux 6.14.0-37-generic x86_64

22:52:33 $ 1password --version
8.12.10
INFO  2026-04-20T02:47:03.526+00:00 runtime-worker(ThreadId(48)) [1P:app/op-app/src/app/backend/sso/oidc_verify.rs:87] SSO Authentication -- verifying OIDC redirect.
INFO  2026-04-20T02:47:03.526+00:00 runtime-worker(ThreadId(48)) [1P:app/op-app/src/app/backend/sso/oidc_verify.rs:101] SSO Authentication -- sending a notification to B5x to close the identity provider's sign-in tab.
INFO  2026-04-20T02:47:03.526+00:00 runtime-worker(ThreadId(48)) [1P:app/op-app/src/app/backend/sso/oidc_verify.rs:191] SSO Authentication -- calling B5's oidc/verify endpoint
INFO  2026-04-20T02:47:03.811+00:00 runtime-worker(ThreadId(48)) [1P:app/op-app/src/app/backend/sso/oidc_verify.rs:1106] SSO Authentication -- B5 did not find device credentials for this user/account/device. Beginning enrollment.
INFO  2026-04-20T02:47:03.811+00:00 runtime-worker(ThreadId(48)) [1P:app/op-app/src/app/backend/sso/mod.rs:789] Native messaging is not available, cannot use extension first SSO flow
INFO  2026-04-20T02:47:03.811+00:00 runtime-worker(ThreadId(48)) [1P:app/op-app/src/app/backend/sso/oidc_verify.rs:795] SSO Authentication -- generating a device key for a new SSO device enrollment.
INFO  2026-04-20T02:47:03.811+00:00 runtime-worker(ThreadId(48)) [1P:app/op-app/src/app/backend/sso/oidc_verify.rs:798] SSO Authentication -- attempting to begin device enrollment.

 

linux
onboarding

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    1 month ago

    Hello BlueGator152​! 👋

    I'm sorry that you're running into trouble when signing into 1Password for Linux and I apologize for the delay in replying. I'd like to ask you to create and share a 1Password diagnostics report from your Linux device: 

    Send a diagnostics report (Windows)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password-work/linux-sso-login-issue/169583
    • Your forum username: BlueGator152


    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave