Forum Discussion
GregTa
2 years agoNew Contributor
1Password "QR detection failed" for Okta when QR code is visible on the screen
I can get my Okta setup to display a QR code, but when I tell 1Password to look for it I get the message "QR detection failed" even though the QR code is clearly visible on the screen and all my secu...
1P_Dave
Moderator
2 years agoAh that explains it, your Okta administrator likely needs to add Google Authenticator as an option before you're able to use TOTP authenticators like 1Password. If you're not the administrator then forwarding them this guide from Okta might help: Google Authenticator (MFA) | Okta (Note: This is a third-party support article from another service and not a 1Password support article.)
Let me know if there's anything else that I can help you with. 🙂
-Dave