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Forum Discussion
danpr
2 years agoNew Contributor
"Browser extension needed to restart" several times per day since SSO enabled
We recently enabled SSO (Sign in with Microsoft) for 1Password in my company. It could be a coincidence, but ever since we did so my normal web browsing experience gets interrupted several times per ...
1P_Dave
Moderator
2 years agoHello danpr! 👋
I'm sorry that you're repeatedly seeing a message that says "The 1Password browser extension needed to restart". As a first step can you try the following:
- Update 1Password in the browser to version 2.23.1
- Restart your device.
If you still see the issue after completing these steps then, to investigate further, I'd like to ask you to send in a console log the next time that the issue occurs:
Attach the file to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/145547/browser-extension-needed-to-restart-several-times-per-day-since-sso-enabled
- Your forum username: danpr
- Please do not post the console log to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave