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ramblingpolak's avatar
ramblingpolak
Occasional Contributor
1 month ago

Chrome 147 Update Breaks Passkey Support

After upgrading from Chrome 146 to 147 as well as latest Arc browsers, passkeys are no longer working in the browser. Latest version of Desktop app for macOS and Extension. Confirmed working on olde...
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Trevor_1P's avatar
Trevor_1P
Icon for Moderator rankModerator
1 month ago

Hi ramblingpolak​,

I tested saving and signing in with a passkey in Chrome 147 on my device and was able to successfully do so using the 1Password in the browser. To confirm, are you seeing this issue on all websites, or specific ones? Additionally, are you seeing any error messages, or are you being prompted to save passkeys by your browser rather than 1Password in the browser?

  • ramblingpolak's avatar
    ramblingpolak
    Occasional Contributor
    1 month ago

    hi Trevor, turns out I was a bit off in my initial assessment. What happened is the "Offer to Save and Fill Passkeys" toggle is disabled and "Managed by Administrator" (This is happening only on our corporate 1Password installs). I reached out to our internal IT about it -- they're investigating but are unaware of any intentional changes to disable passkey support in our org. It was not related to browser update. 

    • Trevor_1P's avatar
      Trevor_1P
      Icon for Moderator rankModerator
      1 month ago

      Hi ramblingpolak​,

      Thank you for the update! It sounds like the "Passkey item support" policy may have been enabled, which disables saving and signing in with passkeys:

      Manage team policies in 1Password Business

      If that isn't the case, or if the IT team experiences any issues, they can reach out to the team at support@1password.com and we'll be happy to further troubleshoot.