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lspeterman's avatar
lspeterman
New Contributor
25 days ago

Enterprise updates - MSI Update Codes?

We're having some issues with Windows users getting the desktop client uninstalled. I've confirmed we're deploying the MSI package. My engineer is asking if the ugprade codes are built in so that the MSI can detect it at runtime and go into major update mode vs. us having to do an uninstall as well. Here is an example of the command:

"msiexec.exe" /i "AgileBits.1Password.8.12.2.37.X64.msi" /qn REBOOT=ReallySuppress ALLUSERS=1 MANAGED_UPDATE=1

Our users lack the ability to update the client themselves due to our desktop restrictions.

windows

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  • lspeterman's avatar
    lspeterman
    New Contributor
    25 days ago

    Thanks Gem, I've sent the email, support ID is WFB-72297-744

    • 1P_Gem's avatar
      1P_Gem
      Icon for Moderator rankModerator
      24 days ago

      Hi lspeterman​, thanks for letting me know! I can confirm that we've received your email, and one of my colleagues will send you a reply via email as soon as possible.

  • 1P_Gem's avatar
    1P_Gem
    Icon for Moderator rankModerator
    25 days ago

    Hi lspeterman​, thanks for your question.

    This is something our support team will be best placed to advise on. Could you email in to support@1password.com with the following:

    • A link to this thread: https://www.1password.community/discussions/1password-work/enterprise-updates---msi-update-codes/167416
    • Your forum username: lspeterman


    You'll receive an automated reply with a Support ID number.  Post that number here.  Thanks!

    • lspeterman's avatar
      lspeterman
      New Contributor
      17 days ago

      This has been resolved. The short answer we got from support is that it does include the update codes. This can be closed.