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54 TopicsIn Windows app settings, the "reset" button doesn't actually reset the app
I'm on the Windows Store version (MSIX, I believe), and I learned recently that the "Reset" button doesn't work the way it should. When you hit the reset button, all application context should be deleted, including any saved accounts, vaults, etc. This includes the %appdata%/Local and %appdata%/Roaming folders. To get to the Reset button, open Windows settings > Apps > Installed apps > 1Password. Scroll down until you see the button. Actual result: Some things, like the %appdata% folders, are not deleted. Importantly, the %appdata%/Local folder is not deleted.2Views0likes1CommentThumbnails don't load in Windows "Open" dialog when choosing an icon
Hi team, writing in about an issue we've noticed at work that's driving us nuts. So far, we haven't found any solution and seem to have narrowed it down to 1Password; the only application that seems to have this problem. Even the 1Password web app (when using Edge) doesn't have this problem--it's just the local Windows app. 1Password for Windows 8.11.16 (81116035) When we're selecting an icon for a vault item, the window that it opens doesn't load thumbnails correctly. However, if you browse to the same location using File Explorer, or via any other application's file picker window, the thumbnails load without issue. Again, this issue seems to be limited to 1Password; we haven't been able to reproduce it with file pickers from any other applications. To reproduce: Select an item in the vault. Click "Edit" Click on the icon dropdown > Choose new icon Result: The file picker window appears but the thumbnails in that window never load. Here's an example with a folder of random pictures: Expectation: The thumbnails in the file picker render correctly, and the contents should look a bit like this (so many nice thumbnails!) (this is the file picker from a different program, called Unigram, but Edge's Open dialog looks the same):28Views0likes3Comments"Installation stopped. 1Password is already installed on this device" Notification
Good morning, Multiple users, including myself, are receiving this error: After clicking, "Yes" the pop-up will come back sometime later. We are deploying 1Password via Intune (Windows Store App). How can I get this pop-up to go away?Solved110Views0likes4CommentsDesktop Application Logins
Is it possible to use 1Password to login to desktop applications that could use a user's AD credentials or may have non-AD integrated credentials? If so, how would you automate to autofill or auto login to these applications? Tested using the drag and drop method for an application that uses <domainname>\<username> for logging in, but haven't figured out how or if this can be automated, and it really isn't easier or faster than typing in your username/password by the time you search for the application in the 1Password desktop app and then drag/drop to the required fields.Solved29Views0likes3CommentsOne Web Domain, Multiple Logins for different Web Pages Autofill not Working
We're a local county government that recently moved to 1Password and some of our offices access different web pages that have different logins and are on the same root web domain. As an example, our county attorney's office may need to access https://statewebsite.us/courtrecords, https://statewebsite.us/edocs, or https://statewebsite.us/office/edocs which share the same root domain, but have different logins for each of the web pages. When visiting these websites, 1Password appears to only look at the root domain and not the full web address and does not autofill the credentials or only offers the user's identity as an option. This is causing user frustration since before moving to 1Password, the built-in browser password manager was auto filling their credentials for the different web pages they access daily without issue. Along with this, when visiting a web page that they have credentials for in 1Password, with the browser extension in the upper right of the browser doesn't always shows the correct saved credentials or only offers the user's identity card as an option when using Suggestions. The same goes for the prompt that is shown for the username/password fields on the web page. Does 1Password look at the full web address or only the root domain? How do we resolve this issue for users? Is it possible to have 1Password actually autofill credentials without user interaction? Also, submitted a help request yesterday to support and have only received the automated AI response and have not heard from its "human friend" in almost 24 hours after submitting the request. My coworker submitted a ticket for another issue earlier in the week and is still waiting to hear from support. Is it normal for long delays when contacting support? Should we use the community and not rely on support? Almost beginning to question if we made the correct decision to move to 1Password...24Views0likes2CommentsDeprecated exe won't uninstall via Intune
We originally packaged the 1PasswordSetup-8.4.1.2.exe installer as an Win32App and deployed via Intune. Some of the settings used were, Install command 1PasswordSetup-8.4.1.2.exe --silent Uninstall command "%LocalAppData%\1Password\app\8\1Password.exe" --uninstall With detection set to be File %LocalAppData%\1Password\app\8\ 1Password.exe File or Folder Exists With the the deprecation, we've been attempting to uninstall and have set Assignments to a test group for uninstall. However, the uninstall seems to be failing with "The system cannot find the file specified. (0x80070002)" error. We've tweaked the detection rules to no avail. Running the '"%LocalAppData%\1Password\app\8\1Password.exe" --uninstall' does work. Anyone else run into this issue or have an idea how to ensure it triggers?25Views0likes0CommentsDisabling the "lock 1password when computer locks" toggle organization wide
Hello, Thank you in advance for any help. I am looking to see if there is any way to control the "lock 1password when computer locks" setting globaly for all my users. We are hoping to make sure that check box is unchecked since it comes checked by default. I can't seem to find any ability to control that from the 1Password admin console and the only other option I found was to potentially change registry keys however that method did not appear to be an actual option. Any sugestions?51Views1like5CommentsHow do I transitioning from 1:1 mapping of authentication to authorization to simpler options?
I have never taken the following suggestion: In this example, let's say I work for Consult-o-rama, and the account referred to is Microsoft here is a login called Consult-o-Rama in my Consult-o-Rama vault dedicated to all things Consult-o-Rama. (I'm an employee of Consult-o-rama) the Sharepoint referred to here, then, is a SharePoint of a company which was a joint venture 30 years ago and with whom we have a close relationship. They have their own AD, but federatio nis such that we are allowed to log into their sites separately using our same login. Likewise we can switch orgs in Teams and use their separate teams with the same credentials. Sites appear in this login record in 1Password so that this credential can autopopulate on any sites i've put into the sites fields there. Other background: I have 4+ vaults. consult-o-rama, client 1, Client 2, Persional, and then Client <#> for however many clients I need to have them for. I use separate browser identities and have the vaults in the plugin filtering only on the relevant vaults. the login credential record "Consult-o-Rama' is one of 5-10 microsoft account. I log into at least that many SharePoints None of my login credential records are named Microsoft or SharePoint. How can I best use the funtcionality I'm being prompted to use without: Creating duplicate records of login credentials. Being clear about mapping identities an being able ot lble "Microsoft" in this example instead as "Consult o Rama', and "SharePoint" instead as "consult-o-rama" SharePoint. So that in the future I can map 1 to many and many to 1 logically and without confusion? Thanks!,6Views0likes0CommentsI uninstalled then reinstalled using the MSIX; now missing from Programs and Features. Expected?
I just uninstalled then reinstalled using the MSIX. 1Password is now missing from Programs and Features. Is this expected behavior? Should I be concerned? I went there to check the version, but was surprised that it wasn't there. It was definitely running, though... the 1Password icon was in the system tray. I am an administrator using 1Password in a Horizon environment, so this installation was done in my "golden image."65Views0likes2Comments