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Issue re-instating employee
Hello, We provision 1Password from AD. We had a user resign and return shortly after. We had not wiped their device so we returned it to them. They were removed and re-added to the group we use to control who gets invited and their account and profile look normal on the 1Password admin console. We initiated a recovery which they completed. Upon trying to sign-in they are prompted with the message: This device was deauthorized. You will need to re-enter your Secret Key and sign in again. We have not encountered this before nor can we figure out how to re-authorize the device. The used does not have their original Secret Key.
Show favorites on Quick Access
It would be a great feature to show the user's favorites on the Quick Access panel. Then you could press your keyboard shortcut and arrow down to the favorite you want to auto type. This was the flow I used to use with KeePassXC and it worked nicely. Additionally, a button below the favorites to browse the whole list of items would be nice. That way, if you didn't remember what you called something and you pressed the Quick Access key you could scroll and find it.
Unable to launch the 1Password app
Summary: The 1Password application on Windows seems to be very unstable in the past few months. Background: I have been a Personal 1Password user for over a decade, and championed our company's move to 1Password for Business a couple years ago. Historically it has been a bulletproof solution, and it still seems to be on my mobile device. On my Windows desktop, however, I started to have problems a few months ago (maybe around the March timeframe) where the browser extension would stop talking to the core application. Reinstalling the application fixed it, but it kept reoccurring. Some research suggested that the issue was that I was installing it from Chocolatey, and when it would self-update, this created a conflict, so I uninstalled the version installed by Chocolatey and just used the desktop installer. That was about a month ago and things seemed better, until today. Most recent issue: 1Password was working normally until mid-day when I unlocked my desktop, went to unlock the 1Password extension, and instead of calling the 1Password app which would call Windows Hello, I was greeted with the extension unlock screen. When I went to launch the desktop app directly, nothing happened. When I went to launch the desktop app from PowerShell I got the error message: [0725/155557.381:ERROR:base\i18n\icu_util.cc:224] Invalid file descriptor to ICU data received. Rebooting did not fix the issue. Resolution: I was able to fix the problem by removing the 1Password app and reinstalling. Feedback: The purpose of this post is twofold: first, to let anyone else who encounters this error know what the resolution is, particularly since the only post I found on the matter (Can't Open Desktop App after "Rendering Error" | 1Password Community) did not include a resolution, and second, to provide feedback to the 1Password team that the stability of the application is an issue. I feel that 1Password used to be a first-rate product, but I fear that the dev team's attention has been diverted to other products in the past couple years and the quality of your core product has suffered.
1Password for Windows app keeps requiring encryption key transfer
I have a business account that uses SSO for authentication. I am able to authenticate in the browser just fine and use the browser extension with no issues. When I sign in to the Windows app via SSO, I am asked to transfer the encryption key from my browser. I am able to do this successfully, but I keep having to transfer the key every day or two. Is there a way to prevent the encryption key transfer from happening or to get it to stop repeating?
Perplexity Comet browser not supported
Hi team, There doesn't seem to be any way to make 1Password app + browser extension connection work in Perplexity's Comet browser on my work laptop. The browser extension requires unlock separately. In other words, the 1Password app is incompatible with Comet. Is there a timeline for a fix I can share with IT leadership? Platform: Windows 11How to use 1Password only for passwords
Hello, I use 1Password for business and I do not want it to suggest or even activate for anything other than passwords. I toggled off what I could in the settings, but there is one where if I toggle it, it also stops the password from auto filling ("Show autofill suggestions when a form field is in focus"). I want it to show password suggestions automatically, but not credit cards or names & addresses. Is there a way to throw out the bathwater without the baby?
