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jkrshw's avatar
jkrshw
New Contributor
2 years ago

Entra ID SSO failing for certain users with "Transfer your encryption key" message

We have rolled out 1Password for Business to around 30 users, and a handful of these are having issues with their Entra SSO. Upon signing in using SSO, they are then taken to this page with this set ...
windows
jkrshw's avatar
jkrshw
New Contributor
2 years ago

Hi Dave,

They are signing in to 1Password.eu, I don't believe they have the desktop app installed, however they do have the Edge extension installed.
I don't believe they have cleared MS Edges cache or browsing history.

Kind Regards,

Joe