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Forum Discussion
Entra ID SSO failing for certain users with "Transfer your encryption key" message
We have rolled out 1Password for Business to around 30 users, and a handful of these are having issues with their Entra SSO. Upon signing in using SSO, they are then taken to this page with this set ...
1P_Dave
Moderator
ModeratorThank you for answering those questions. The next time that a user runs into this issue, could you collect a console log and send it in so that we can investigate further:
Attach the file to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/148853/entra-id-sso-failing-for-certain-users-with-transfer-your-encryption-key-message
- Your forum username: jkrshw
- Please do not post your console log to the forum.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
