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dfarrell's avatar
dfarrell
New Contributor
11 months ago

Offboarding Best Practice

Is there a "best practice" for handling terminated employees' vaults?  All we have found is the recommendation to suspend the account, log in as the user and change all their site passwords, then del...
best practices
dfarrell's avatar
dfarrell
New Contributor
11 months ago

Thank you - I had a feeling that was the best way.  But - as an admin, do we have the ability to move their vault elsewhere without logging in as the ex-employee? We use SSO here, but there are instances where master passwords are used, and as far as I know, the only way to get into that vault is to start a recovery process and reset it.  Just trying to dial in new SOPs - we're new to the 1PW platform here.  Thx

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    11 months ago

    dfarrell 

     

    In a nut-shell you'd need to remove the user from the SSO group and take the account through recovery. You need to access the account as them and move any data. The Private/Personal/Employee vault is inaccessible otherwise.