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dfarrell's avatar
dfarrell
New Contributor
2 months ago

Offboarding Best Practice

Is there a "best practice" for handling terminated employees' vaults?  All we have found is the recommendation to suspend the account, log in as the user and change all their site passwords, then del...
best practices
dfarrell's avatar
dfarrell
New Contributor
2 months ago

Thank you - I had a feeling that was the best way.  But - as an admin, do we have the ability to move their vault elsewhere without logging in as the ex-employee? We use SSO here, but there are instances where master passwords are used, and as far as I know, the only way to get into that vault is to start a recovery process and reset it.  Just trying to dial in new SOPs - we're new to the 1PW platform here.  Thx

1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
2 months ago

dfarrell 

 

In a nut-shell you'd need to remove the user from the SSO group and take the account through recovery. You need to access the account as them and move any data. The Private/Personal/Employee vault is inaccessible otherwise.