Forum Discussion

kwlsmith's avatar
kwlsmith
New Contributor
3 months ago

Pending Invitation

HI, I have invited a new member to my team however the team member invited is not receiving the invitation in his inbox.  How do I trouble shoot it to check if 1P has sent the email invitation?
1password.com
windows
1P_SimonH's avatar
1P_SimonH
Icon for Community Manager rankCommunity Manager
3 months ago

Hi kwlsmith,

If you've confirmed the email address is accurate and the message isn't going to spam, you can email us at support@1password.com and our team can check the email logs to ensure that the invitation is being sent.

  • kwlsmith's avatar
    kwlsmith
    New Contributor
    3 months ago

    Thank you for the response.  Will do...